What are the responsibilities and job description for the Field Technician position at gpac?
Field Technician Responsibilities:
- This position is responsible for leading the timely installation and service of Client connectivity products in the Client offices.
- This includes: Managing the timely installation, training, upgrade, relocation or removal of the products, Coordination and implementation of: Phone, DSL Cable-modem communications and Cabling, Preparation and performance of ASCII downloads, ensuring patient historical results are available to client where possible, Working with Dispatchers and others to schedule installation events.
- Single Point of Contact with Client and Sales for status of installation, follow up with clients to ensure satisfaction with installation and training.
- Communication with Client, Sales Representatives, Vendors, Hardware Preparation Team, Installers, Bridge team members and Help Desk, Conduct a phone survey with the client to identify best Care360 product for the Client, Ensuring accurate and complete paperwork for Installers, Performing post-installation survey to ensure quality.
- Requirements
- Effective verbal and written communications with technical and non-technical individuals.
- Knowledge of Medical field strongly preferred As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States for the past 31 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
