What are the responsibilities and job description for the District Leader position at GPS Hospitality?
Position Description:
We are looking for Multi-Unit Restaurant Leaders to oversee 7-9 fast food locations. The District Leader (DL) position is an integral part of our organization. DL duties include, but are not limited to, building sales, P&L management, variable cost management, meeting or beating all goals (budget, scorecard, leadership), interacting with guests, store marketing and developing employees. Must be able to learn, manage and teach restaurant systems effectively to achieve goals, develop people and provide excellent service. Our DL’s bonus on sales metrics and positive scorecard results.
Here are the top five (5) responsibilities of the job:
• (P&L) Hit Annual Sales & Profit Plan
• (Systems) Accurate Sales Projections & Effective Schedules
• (Admin) Targeted DBR Calls – Urgency on Issues
• (People) Fully Staffed Units (Mgrs & Team) & 2 TRTMs
• (Accounting) Tight Accounting & Administrative Controls
Position Duties:
• Developing internal succession plan and a deep bench of managers at all levels of store operations by developing store and shift managers and the ability to identify “raw” talent along with driving recruitment of high-potential internal and external talent.
• Developing and coaching an understanding of GPS Hospitality Operations and System Standards through store visits and implementations.
• Driving continuous performance improvement focusing on scorecard leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
• Meeting/exceeding P&L objectives with a primary focus on top-line sales, productivity, and production management.
• Driving top-line sales performance by fostering customer connections through marketing, throughput, new product launches and an in-depth merchandising mentality.
• Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high-quality kitchen operations with Top Right Leadership traits.
• Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
• Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
Position Requirements:
• Minimum three (3) years of multi-unit restaurant management
• Proven experience managing multiple projects, delegates freely with quality follow-up, and drive store support and project management.
• Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
• Highly organized, able to multi-task, and easily adapts and respond to change.
• Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities and move quickly to improve performance.
• Demonstrated management of applicable restaurant regulatory areas, including: employee safety, HAACP, and food safety.
• Proficient with Microsoft Office suite.
• Personal characteristics reflective of GPS Hospitality's core values and: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
Your expertise must include:
• Recruiting and developing top talent
• Meeting and exceeding Profit and Sales Targets
• Ability to deliver an outstanding customer experience- internally and externally
• Great decision-making skills: Able to ask questions and take quick, concise action
• A team player and proven leader
About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with…
• Strong, performance-based bonus program
• Regular performance reviews
• Health & Life Benefits
• HSA programs
• Generous Paid Time Off benefits
• Employee Rewards & Recognition Program
• Career development through structured training programs
EEO Statement
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-7148.
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