What are the responsibilities and job description for the Sales Associate position at Gracious Home?
SUMMARY:
This position is primarily responsible for performing sales and design duties in a retail store environment while providing knowledgeable product information and specifications.
Specific job responsibilities shall be in accordance with the company’s policies and applicable laws while ensuring and maintaining a safe work environment and efficient operations.
GENERAL RESPONSIBILITIES:
· Greet or acknowledge all customers at store location, or on phone
· Learn customer’s shopping purposes and needs, assist in design and selection
· Engage customer in sales-oriented conversations, sell to customer, makes product suggestion
· Close sales using knowledge of product and procedures helpful to customer
· Accurately process payment at register; follow all current cash, check, and credit procedures, wrap items, schedule delivery as needed
· Build brand loyal customers through engagement, conversion, and capture of customer email and phone number
· Participate in product and sales training sessions
· Participate in zone coverage, assist with maintenance and stock by cleaning, straightening, requisitioning merchandise, ticketing, restocking, as needed
· Participate in inventory process
· Assist management in identifying and resolving issues
· Strive for excellence in customer service
EDUCATION/EXPERIENCE:
· High School Diploma or GED
· Minimum of 1 year experience in high volume retail setting.
· Retail POS system.
· Sales oriented, versed in effective selling techniques
GENERIC SKILLS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Regular attendance and punctuality are required as a full-time employee in order to perform all the essential functions.
The requirements listed below are representative of the knowledge, skill and/or ability required.
· Personable, outgoing, excellent communicator
· Professional appearance
· Weekend and holiday availability
· Detail oriented, ability to multitask
· Ability to do basic math and retail calculations
· Ability to stand for long periods
· Ability to operate computer, and acquire required skill to operate POS
· Ability to climb stairs, reach overhead, bend down and carry at least 40lbs.
· Attendance/Punctuality; Is consistently at work and on time; ensures work responsibilities are covered when absent.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must have ability to stand for long periods. Is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
The employee must be able to lift and/or move up to 50 pounds repeatedly.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be occasionally exposed to heat and/or humid conditions.
This job description is intended to describe the essential functions and general content of the requirements for the position. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to change the functions and responsibilities of this position as necessary, at any time.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Compensation package:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- High-end retail: 1 year (Preferred)
- POS: 1 year (Preferred)
Ability to Relocate:
- Franklin, TN 37067: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18