Showroom Administrator

KDC Showroom Administrator (rev. 1-2023)

Full Time, Hourly (non-exempt), non-Supervisory, reports to KDC/D&B Director.
Pay rate $20.00 - $22.00 - full benefits eligible.

Gramophone, Ltd. is seeking an exceptional candidate that will join our team at our Hunt Valley, MD Maryland Kitchen and Design Center (KDC).

The KDC Showroom Administrator will provide an exceptional level of customer service by acting as our showroom Concierge that will greet and host all incoming and potential clients and guests, in person, via phone and electronic inquiries where applicable. Assisting and working with our Selection Specialist and Designer Team to daily maintain our showroom appearance, product placement, ‘reset’ and lightly cleanup products and showroom after presentations by our Design and Sales staff. Several clerical and administrative duties include the scheduling of Design appointments, forwarding potential leads to the Management and Production Team, contract maintenance such as verifying contract terms and changes, filing appropriate documents, informing Designers and Management of deadlines, order status of products, and Trade Partner’s scheduling. This will also include financial and budget review of projects and reporting the status of such to staff members.

This unique and exciting opportunity will staff our showroom on Tuesdays, Wednesdays and Fridays from 9am to 5pm, and on Saturdays from 10am to 3pm. When working on Saturdays, you will be compensated for an 8-hour day although only scheduled for 5 hours! This is an excellent opportunity for a professional, polite and customer-oriented person with strong communication skills and abilities to work with an award-winning Company in a pleasant office and showroom environment.

Requirements:
*Excellent customer service skills and a professional demeanor.
*Proficient in computer software and technologies such as Word/Docs, Excel/Sheets,
PowerPoint/Slides, e-mail etiquette, video-based software, and the ability to learn proprietary software programs when applicable.
*Commitment to punctuality and a positive attitude are essential.

Why work at Gramophone?
* Industry leading products, technologies, and services.
* Long-term, experienced staff and Professionals to support your Gramophone career.
* Ongoing, active training and professional development for success and advancement.
* Competitive compensation, generous commission plans, and bonus opportunities.
* Flexible and comprehensive benefit packages including free Tele-Health and matching 401k.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Cockeysville, MD 21030: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: One location

Salary : $20 - $22