What are the responsibilities and job description for the Cafe position at Grand Geneva Resort?
Description
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Restaurant Host / ess to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin.
Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following :
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values it's people
What's in it for you?
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)
About the role
Flaunt that smile as a Host : Greet and escort guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure superior guest satisfaction.
What will you be doing?
- Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
- Always remember to smile.
- Verbally communicate to server the table number sat and the number of guests.
- Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting.
- Clean and display proper menus before, during, and after shift.
- Check floor for debris, sweep and use carpet sweeper if necessary.
- Assist wait staff and bus staff as needed.
- Ability to lift up to 35 pounds unassisted on occasion.
- Assist with to-go orders.
- Thank all guests graciously and invite them to return.
- Perform other duties as assigned per Manager.
- Perform other duties as assigned.
What do you bring to the role?
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience
WARNING : must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note : This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Last updated : 2024-06-24
Salary : $16
