Loss Prevention Officer (PM Shift)

People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President

We are looking for someone to join our team to assist in patrolling and conducting security checks of hotel property against fire, theft, vandalism, safety hazards, and unauthorized entry. This individual helps maintain a safe workplace and resort for associates and guests. This is a PM shift from 2:30pm-11pm.

• Patrols, periodically, buildings and grounds of hotel establishment, marina, or work site and noting unusual circumstances or safety violations.
• During patrols, look for suspicious or undesirable persons and escort off property if warranted.
• Document, report, and follow-up on safety hazards.
• Examines doors, windows, and gates to determine that they are secure.
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts.
• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Sounds alarm in case of fire.
• Registers at watch stations to record time of inspection trips.
• Regulates vehicle and pedestrian traffic at hotel entrance to maintain orderly flow.
• Enforce the hotel associate entrance/exit policy.
• Protect and follow departmental procedures for all master keys.
• Be thoroughly familiar with hotel property.
• Escort and witness cash drops when requested.
• Assist in shipping and receiving operations.
• Enforce the hotel red sticker policy.
• Have knowledge of the hotel's guestroom key system.
• Develop Loss Prevention staff through training and example.
• Make decisions on treating and/or sending injured associates/guests for medical treatment.

Our Benefits Include:

• Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
• 401K with Company Match
• Employer Paid Life Insurance
• Complimentary Employee Assistance Program
• Paid Time Off to include Vacation, Personal, Sick, & Holidays
• Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
• Tuition Reimbursement Program
• PCH University & Professional Development Series
• Associate Referral Program

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)