What are the responsibilities and job description for the UI Specialist position at Grant Thornton Careers?
Primary Responsibilities:
- Apply knowledge of Federal, state and local, regulations governing the Unemployment Compensation (UC) program, including regular UC, DUA, EB, STC, TRA, UCFE, UCX, IB, CWC, Temporary Federal Extended Benefit Programs, UI Adjudications, UI Appeals, and Benefit Payment Control.
- Interpret UI program legislation, policies, programs, and regulations.
- Provide policy advise and delivering technical assistance and training on issue related to UI programs.
- .Review documents for conformity, program accuracy, and quality in accordance with federal, state, or local requirements.
- Work collaboratively and maintain professional networks with officials in federal, state, or local government agencies or public entities.
- Write or edit reports and provide guidance to junior personnel and management, state, or local government agencies.
- Provide oversight for data collection, data analysis, and the development of performance reports that compare the baseline and actual data.
- Identify business process improvements and assist with formulation of technical solutions with IT Staff.
- Ensure technical solutions conform to UI Programmatic goals.
Secondary Responsibilities:
- Manage team
- Produce status reports
- Maintain rapport with customer
- Demonstrate solid written and verbal communication skills
Client and Project Description:
Working with the Department of Labor, Employment and Training Administration, to conduct assessments of each state's Unemployment Insurance program, to develop recommendations for improved processes. The teams are focusing on three primary areas: Fraud Prevention and Detection, Equity and Accessibility, and Timeliness and Backlog.
Team Description:
There are six teams, with six team members each. Each team member has a specific area of focus: UI, Fraud, Process, Technology, Customer Experience, Behavioral Insight. It is an experienced team, with many diverse perspectives
Why a top performer would want this position: The mission is noble. We are seeking to make a difference in the equitable distribution, efficient operations, and fraud deterrence for critical state and local benefit programs. The team is diverse and senior, so an individual would have a lot to learn and gain from working with the teams. The customers are excited about the opportunity to obtain grant funding from the federal government to improve operations.
Required Capabilities: Business Case Development & Cost Estimation
Required Skills: Project Management Experience, Analytics & Insights Generation, Benchmarking, Data Visualization, Executive Presentation Development, Interviewing for Information, Facilitation, Leadership & Coaching, Process Design & Optimization
