Executive Director

Granville House
Oxford, NC Full Time
POSTED ON 1/26/2022 CLOSED ON 6/7/2023

What are the responsibilities and job description for the Executive Director position at Granville House?

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Nature scope:
The Executive Director is responsible to lead and direct the overall operations of the Community in accordance with residents needs, government regulations, and Management policies and procedures. Maintain excellent service quality, high occupancy, and meet the financial goals within established budgetary guidelines.

Minimum eligibility requirements:
  • Bachelor degree in related field preferred.
  • Experience of 3 years or more in a retirement, skilled long term care, or assisted living industry preferred.
  • Must have work history demonstrating a strong ability to hire, direct, and manage associates
  • Must be knowledgeable of DHSR regulations.
  • Must be certified and in good standing with DHSR.
  • Must be able to communicate effectively with residents, families, staff, community and state officials/surveyors, State hospitals and general public.
  • Must have compassion for and desire to work with the elderly.
  • Must demonstrate the ability to work responsibly as a team member as well as an individual.
  • Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
  • Practice and promote Management Policies and Procedures, Mission Statement, Core Values and Founding Principles.
  • Must be computer literate.
  • Experience with financial reporting and managing multiple budgets.
  • Must pass criminal background check.
  • Must meet all health requirements.
  • Must have valid drivers license.
  • Must be able to perform the duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential functions:
Community Management

  • Work with the Community management staff and home office staff in all aspects of Community operations, including setting priorities and job assignments.
  • Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist, coach, and discipline staff as necessary.
  • Responsible for cleanliness and maintenance of the Community and grounds.
  • Ensure safety of residents, their visitors and staff regarding Infection Control, Fire, and Safety policies and procedures.
Quality Assurance

  • Serve as the Director of the Communitys Q A Committee and assure quarterly Q A audits completed thoroughly and honestly. __
  • Conduct routine inspections of services being provided to ensure highest quality.
Compliance

  • Maintain current knowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority, DSHR and DSS.
  • Manage all aspects of state or federal government survey processes.
  • Function as primary officer for facility as required by HIPPA guidelines.
Resident Care

  • Ensure programming is effectively managed and marketed.
  • Actively researches and develops appropriate niche programming that reflects and meets the needs of residents and families.
Community Staffing and Retention

  • Select qualified, appropriate candidates for employment.
  • Ensure training and incentive programs are in place and working properly.
  • Monitor employee morale, maintaining high level of team spirit and unit cohesion. Ensure compliance with employment laws and company policies. Manage turnover. Maintain network of recruitment sources.
Business Management

  • Manage Community budgets. __ Monitor labor costs, raw food costs, accounts receivable, accounts payable, and payroll in concert with the home office and the Operations staff. Appropriately handle and safeguard Community funds.
  • Ensure compliance with applicable legal, regulatory, accreditation and reimbursement guidelines and standards.
Sales, Marketing and Revenue

  • Ensure optimum/maximum occupancy, revenue and profitability for the Community.
  • Develop and implement sales and marketing plan. Keep abreast of market trends and competition. Maximize occupancy, efficiency of payer mix, and developing Community staff members as marketers of the Community.
  • Guide, manage and mentor Community Relations Manager to effectively reach occupancy and revenue goals.
  • Create a culture that trains and supports all Community staff to participate in internal sales process.
  • Effectively perform all phases of external relationship building/partnering with referral sources.
  • Promote occupancy and revenue growth through effective, planned events with community at large, residents and families.
Supervisory functions

  • Responsible for supervising, assigning significant overall duties and tasks and responsibly directing the work of all department employees with full accountability for the performance of subordinates.
  • Demonstrate independent judgment and discretion.
  • Interview, make hiring recommendations and orient new staff.
  • Schedule and reschedule staff using independent judgment and exercising discretion when creating the schedule and making determinations regarding granting employee requests for time off or other modifications in work schedules.
  • Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
  • Communicate and enforce policies and procedures including the employers policies and procedures dealing with rules of employee conduct, the employers safety and sanitation policies and other human resource policies, and directly discipline and effectively recommend corrective and disciplinary action to enforce such policies.
  • Evaluate performance and effectively recommend changes to terms and conditions of employment based on such evaluations.
Community Relations

  • Develop positive relationships with State regulators, the community at large, families and residents on behalf of the Community and Management.
Residents rights

  • Ensure compliance and understanding of all regulations regarding residents rights.
Training

  • Attend training sessions as directed by Regional Director.
Other

  • Follow and communicate company policies and procedures.
  • The job description provides a framework for the job; other duties may be assigned as necessary.
Working conditions (travel, hours, environment):
  • Able to work full time, with some weekend work.
  • Availability by phone or pager 24 hours a day, 7 days a week.
  • Some travel required.
  • Is subject to frequent interruptions.
  • Is involved with resident, personnel, and visitors under all conditions and circumstances.
  • Is subject to hostile and emotionally upset residents, family members, staff and visitors.
  • Communicates with the medical staff, nursing personnel and other department supervisors and staff.
  • Works beyond normal working hours, and in other positions temporarily, when necessary.
  • Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.).
  • Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
  • Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
Physical/sensory requirement:
  • Light work Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to life, carry, push, pull, or otherwise move objects.
OSHA category classification:
II: Potential for exposure to blood borne pathogen
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