What are the responsibilities and job description for the Receptionist position at Great Clips?
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service.
The actions below will ensure the customer will return to the salon again and again.
Join our new Great Clips salon in Biddeford Crossings! We are seeking individuals with great customer service skills for our receptionist role!
As our receptionist, you will be the first warm smile customers see when they step into our salon! Other than greeting clients and checking them in, you will also be responsible for answering the phones, maintaining a clean and organized salon, and assisting with administrative tasks as needed.
What are salon owners looking for in a great Receptionist?
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendation
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commitment to work a flexible schedule, including peak times
- Dedication to great customer service
- Ability to work in a fast-paced environment
- Ability to efficiently and effectively resolve customer issues
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
Job Ref # : f9185fe5-95a9-ea11-a873-005056bc6047
Last updated : 2024-10-28
