Surveillance Operator

Great River Entertainment
Burlington, IA Full Time
POSTED ON 10/13/2024 CLOSED ON 12/2/2024

What are the responsibilities and job description for the Surveillance Operator position at Great River Entertainment?

The surveillance operator is responsible for monitoring video and audio surveillance equipment to ensure the integrity of the casino's security systems, gaming procedures, and internal controls. The surveillance agent works in a confined space within the casino and maintains the confidentiality of all surveillance activities.

DUTIES AND RESPONSIBILITIES:

· Monitors the live games pit area for gaming cheats and employee infractions

· Monitors the casino interior for suspicious looking or intoxicated individuals

· Ensures that all video and audio equipment is operating at beginning and end of each shift

· Keeps recording logs up-to-date and properly stored

· Maintains a sign-in/sign-out log on individuals authorized to enter surveillance room

· Prohibits unauthorized individuals from entering surveillance room

· Observes and records the collection of money, chips and tokens from gaming tables and slot machines

· Performs other surveillance related duties as assigned by the surveillance manager

· Adheres to reporting and/or recording responsibilities relative to the Bank Secrecy Act.

QUALIFICATIONS:

Knowledge of video, audio and two-way radio communications equipment

Knowledge of casino games preferred

Visual acuity correctable to 20/20; normal color perception, night vision

Ability to work without close supervision

Must be at least 18 years of age.

Must be able to acquire and maintain an IRGC gaming license.

Ability to tend to details.

Capable of working without close supervision.

MINIMUM PHYSICAL REQUIREMENTS: The employee is regularly required to see; talk; hear; stand; walk; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move and apply force of 10 pounds.

MINIMUM EDUCATIONAL REQUIREMENTS: High school diploma or GED.

MINIMUM LANGUAGE REQUIREMENTS: Ability to read and write simple correspondence. Have the ability to effectively present information and respond to questions one-on-one or from groups of managers, employees, customers and the general public.

MINIMUM MATHEMATICAL REQUIREMENTS: Ability to calculate figures such as fractions, percentages, ratios and proportions to practical situations.

MINIMUM REASONING SKILLS REQUIREMENTS: Ability to define problems, collect data, establish facts and draw valid conclusions.

WORKING CONDITIONS: Work is generally in a clean office. The noise level is low with no exposure to blood-borne pathogens.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The Company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Physical Setting:

  • Casino

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Application Question(s):

  • Are you willing and able to work evening shifts?
  • Are you available and willing to work weekends?

Work Location: In person

Salary : $13 - $17

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