What are the responsibilities and job description for the Food Outlet Manager position at Great Wolf Lodge Resorts?
Pay: $0 per hour - $0 per hour
The Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.
Essential Duties & Responsibilities
- Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
- Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
- Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
- Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
- Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
- Ensures balance of registers and daily reporting of financials
- Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair
Basic Qualifications & Skills
- High School diploma or equivalent experience
- 1 year supervisory experience in a food/restaurant setting
- Demonstrated ability to effectively resolve conflict
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Desired Qualifications & Traits
- Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
- Excellent customer service skills
- Positive attitude
Physical Requirements
- Ability to lift 30 lbs.
- Ability to stand/sit for long periods of time
- Ability to bend, stretch and twist
Salary : $30,400 - $38,500
Bar Manager
Food Fight Inc -
Madison, WI
Assistant Manager
California Food Management LLC -
Madison, WI
General Manager
California Food Management LLC -
Madison, WI