What are the responsibilities and job description for the Dispensary General Manager position at Green N' Go?
Organization
Green N Go is a cannabis dispensary located in Uxbridge, MA. The company is focused on delivering an easier and more convenient way for customers to purchase recreational cannabis products in the state. Our employees deliver on this mission by modeling our values, demonstrating exceptional customer service skills, and focusing on continually improving our operations. At the current moment we are a walk-in only style facility, however, we hope to open the first drive thru portion of the facility in 2024.
Job Summary
The Dispensary General Manager oversees the daily operation of the dispensary, handling the needs of all customers and developing a professional team that is passionate about customer service. The manager also works with the President to ensure the facility's sound record keeping and compliance with local and state regulations. Priorities include the creation and implementation of dispensary policies, oversight and management of product inventory and the hiring, development and supervision of dispensary staff. The manager is also responsible for overseeing marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.
Job Functions
- Responsible for hiring, training, and firing staff.
- Ensure the dispensary's compliance with security, inventory and local and state regulations
- Manage and inspire internal staff to deliver the highest level of customer service
- Ensure the safety and satisfaction of every customer and employee
- Responsible for providing a high level of education and development for staff pertaining to cannabis strains, edibles, concentrates and consumption mechanisms
- Creates implementation plans to achieve both operational efficiency and optimal results. Follows up consistently to ensure accountability to plans.
- Create budgets and forecast sales based on principles of retail business and experience
- Set sales, service, and profit goals and lead staff to exceed them
- Works with CEO to procure inventory
- Fulfill staffing needs and coordinate scheduling
- Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices within the community
- Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Develop operations plans and implement and manage dispensary policies and procedures
- Document financial, Inventory and customer trends; maintain sales and purchasing reports
- Manage and maintain dispensary sales and inventory management software
Qualifications
- Must have a valid drivers license
- Must be 21 years of age or older
- Must have cannabis retail management experience
- Excellent customer communication and service skills
- Strong interpersonal communication and conflict resolution skills
- Must be willing to submit to a background check
- Must be willing to work nights and weekends!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Paid time off
Shift:
- 10 hour shift
Work Location: In person
Salary : $55,000 - $65,000