What are the responsibilities and job description for the Overnight Hostel Front Desk Receptionist position at Green Tortoise Hostel San Francisco?
Join our unique front desk team at the Green Tortoise Hostel!
We are looking for applicants who are energetic, outgoing, self motivated, and enjoy providing a fun and safe place for Travelers from around the world.
we have been around for 30 years here in San Francisco providing top notch hosteling and guided camping adventure excursions, and Recently awarded with some of the best hostels I the world!
*** We are currently looking these specific 4 shifts covered, Monday-Thursday Overnight Shift. from 11:30pm - 7:00am.
$18.75 for the first training 2-3 weeks, day time hours with manager and shadow shifts
$21 for Overnight shifts for the first 3 months
$22 After first 3 months
After first 3 months we will definitely potential for raises as you take on other responsibilities!
ABOUT US
The Green Tortoise Travel Company was founded in 1974 as an alternative and socially interactive way to travel across country, and the hostel in San Francisco opened its doors in 1994. The Green Tortoise hosts backpackers from around the world, and our 24-hour front desk staff is there to ensure the comfort, happiness and safety of all of our guests. We pride ourselves on being a friendly and social hostel and strive to make their San Francisco experience one they will cherish forever.
We are consistently rated one of the best hostels in San Francisco but are always looking for ways to offer better service and hospitality to our community of world travelers.
RESPONSIBILITIES
-Checking guests in and out using our online reservation system (paid training window)
-Accurately recording cash and credit card transactions
-Responding to emails and guest requests
-Checking reservations for discrepancies
-Ensuring the security of our guests by screening visitors and maintaining a constant awareness of the property
-Giving directions and information about what to do in and around San Francisco
-Answering phones with attention to detail
-Keeping the front desk area tidy and well-stocked
-Checking for maintenance issues in guest rooms, bathrooms and common areas
- Very Light housekeeping mostly just folding clean sheets sometimes.
PREFERRED EXPERIENCE
College degree preferred but not required
Authorized to work in the USA
Bilingual a plus -- English proficiency required
Computer literacy required
Previous hospitality experience preferred
Travel experience preferred
Knowledge of San Francisco and surrounding area
TO APPLY
Please EMAIL a one page resume and short answers to the following questions:
Have you stayed in a hostel before? If so, what made it a good or bad experience?
Why you think you would be a good fit for the Green Tortoise?
When would you be able to begin working?
DO NOT EMAIL CALL OR SHOW UP TO OUR BUSINESS ADDRESS. YOU WILL BE IMMEDIATLY DISQUALIFIED. PLEASE ONLY RESPOND TO THIS POSTING.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 30 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- San Francisco, CA 94133: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21