Cashier and Customer Service

JOB DESCRIPTION:

SUMMARY: The cashier position is responsible for maintaining customer services, generating sales, housekeeping, merchandising signing, pricing, cash register operations (POS) including the cash register equipment for cleaning and troubleshooting, and loss prevention in adherence to all company policies and store standards.

DUTIES & RESPONSIBILITIES:

· Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.

· Help educate customers about our products and our store philosophy.

· Inform every customer of our loyalty program, in-store classes and events, customer rewards program (remember to ask customer if they have a rewards card at checkout).

· Ensure successful completion of all opening/closing duties.

· Adhere to company return policy and register procedures to ensure consistent, fast, friendly service.

· Assist in floor moves, merchandising, display maintenance and store housekeeping.

· Face the entire store, and replace it to a neat and clean appearance throughout shift.

· Mark down items going out of date for quick sale or demo; track all spoilage on company forms.

· Personally fulfill all cashier duties and set standard for fellow staff.

· May order products and maintain displays for areas around registers.

· Monitor cashiering supplies and alert Store Manager when it is time to re-order.

· Maintain neatness and cleanliness and stock supplies in the deli seating area

· Monitor floral section – remove dead leaves and blooms, replace water in fresh cut bins and water potted plants, etc.

· Ensure cleanliness of store/employee bathrooms throughout the day.

· Take out trash near deli seating area periodically or as needed.

· Monitor invoices for price changes and alert Pricing Coordinator as necessary.

· Adhere to company policy and procedure on placing all orders, submitting a purchase order, reporting receipt of product, etc.

· Answer phone calls.

· Fill out all necessary daily sale paperwork accurately an in a timely manner.

· Attend mandatory monthly store meetings.

· Attend any other staff or budget meetings as necessary for the successful operation of the bulk department.

· Other duties as assigned.

SUPERVISORY RESPONSIBILITY: This position does not have any supervisory duties.

QUALIFICATIONS: To perform this job successfully, the Cashier must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable Cashiers with disabilities to perform the essential functions.

WORK ENVIRONMENT: This job operates in a retail environment with merchandise displays and items available for purchase in inventory. This position may be exposed to extreme hot, cold, and wet weather conditions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the Cashier to successfully perform the essential functions of this job. While performing duties of this job, the Cashier is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Cashier must occasionally lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK: Part Time

TRAVEL: Local travel may be required.

EDUCATION/EXPERIENCE: A high school diploma or GED and at least 1 years of grocery and/retail experience desired. Knowledge or natural and organic foods preferred.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurements, volume, and distance.

COMPUTER SKILLS: To perform this job successfully, an employee should have a working knowledge of Microsoft office and internet usage. POS knowledge highly desirable.

(Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Salary : $10 - $12