Customer Service Donation Site Attendant (FT)

GreenDrop
Orange, CA Full Time
POSTED ON 3/14/2023 CLOSED ON 5/4/2023

What are the responsibilities and job description for the Customer Service Donation Site Attendant (FT) position at GreenDrop?

Who We Are:  GreenDrop® is a for-profit company and registered professional fundraiser where required.  We accept your donations (thank you) on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community.

These one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year.

Donation Attendant

The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following:

•       Always greet donors in a friendly manner, in full GreenDrop uniform
•       Engage in pleasant conversation while acquiring donations from donors by utilizing the bin
•       Assist donors with their donations and help to unload their vehicles
•       Wear tablet holder while recording donor information in company iPad
•       Assist truck driver during donation pick-ups
•       Organize donations in the stock room
•       Maintain the cleanliness of the site, both inside and outside
•       Fill out supply orders to keep site stocked of necessary tools for job completion
•       Other duties assigned by manager
•       Must be able to be on site during working hours
•       Must be able to perform essential job functions with or without reasonable accommodations 
 
Behavior/ Skills
•       Ability to work independently without continuous supervision
•       Have an outstanding ability to interact with people
•       Strong desire to provide magnificent service
•       Able and willing to lift up to 50lbs continuously throughout the day
•       Ability to work in outside conditions within the different seasons
•       Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties
•       Must possess strong ability to positively communicate and interact with donors, co-workers, and management
 
 Minimum Age Requirements • Must be at least 18 years of age

GreenDrop is an Equal Opportunity Employer and an E-Verify Company.

Salary : $28,400 - $35,900

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