What are the responsibilities and job description for the Application Engineer II position at Greenheck Group?
Interested in working with one of the market's leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.
Your Opportunity
The Application Engineer II provides advanced technical application support, quotes special product designs, provides input on product roadmap and develops application training programs for internal and external customers in our industry. This position will be expected to build report and relationships across rep network and sales channel.
What You’ll Be Doing
Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:
Health insurance
Prescription drug benefits
Dental insurance
Paid vacations and holidays
401(k) Retirement savings plan
On-site clinic and fitness center (Schofield location)
Employee Assistance Program
Flexible spending accounts for medical or dependent care expenses
Tuition assistance
Employee Wellness Program
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
Your Opportunity
The Application Engineer II provides advanced technical application support, quotes special product designs, provides input on product roadmap and develops application training programs for internal and external customers in our industry. This position will be expected to build report and relationships across rep network and sales channel.
What You’ll Be Doing
- Provide assistance to product support team on moderately complex technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
- Develop and communicate solutions for unique applications including design and special pricing.
- Gather information and provide resolution to complex field problems. May include travel for onsite support.
- Maintain working knowledge of industry codes and standards to determine product needs and requirements.
- Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
- Identify opportunities for process improvement and work to implement where applicable. Maintain familiarity with competitor’s products and identify opportunities.
- Develop, organize and present trainings to internal and external customers both onsite and offsite.
- Participate in offsite events including planning, set-up, and customer interactions
- May participate in industry related associations.
- May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
- Build report and relationships across rep network and sales channel.
- May manage moderately complex team projects including determining timelines.
- Document service calls to record data on product questions and field issues.
- 4 Year / bachelor’s degree in an Engineering discipline
- 3-5 years of relevant work experience
Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:
Health insurance
Prescription drug benefits
Dental insurance
Paid vacations and holidays
401(k) Retirement savings plan
On-site clinic and fitness center (Schofield location)
Employee Assistance Program
Flexible spending accounts for medical or dependent care expenses
Tuition assistance
Employee Wellness Program
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
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