Service Technician

$1,500 Sign on Bonus

At Griffis Residential our “It’s about you” motto not only focuses on impeccable customer service for our residents, but also guides our employment experience by providing our associates with an incredible work environment, top notch culture, and a robust benefits package.

We are a Seven-Year Denver Top Work Places Winner and Two-Year USA Top Work Places Winner. Our associates have a wide range of benefits including, medical/dental/vision, life and disability insurance, 401k match, 35% discount on rent, 3 weeks of PTO and 8 hours of volunteer time. We are invested in the development of our associates through our corporate training programs, associate development programs and tuition reimbursement.

If you would like to learn more about Griffis Residential and apply directly please visit our careers page at https://griffisresidential.com/careers/

Griffis Residential Associates are hard-working team players who genuinely care about delivering “It’s about you” customer service quality to our customers, residents, and guests. Qualified candidates will demonstrate a proven positive attitude, work priorities include the ability to organize, multi-task, communicate effectively, and lead by example.

At Griffis Residential, being a Service and Maintenance Technician is more about customer service than refurbishing a toilet, replacing a dishwasher or repairing damaged drywall. While your entry level construction or general labor background gives you the skills to handle any maintenance issue, it is your customer service skills that ensure resident and management satisfaction.

As a Service and Maintenance Technician, you are responsible for the appearance and working order of the property structures, facilities & systems including individual apartments, exterior and common areas. You are a hands-on problem solver who:

· Works directly with residents and team members to diagnose, assess & repair issues including electrical, plumbing, a/c, heating, HVAC, pools, appliances, water irrigation, tile, carpet, walls, flooring and roofing

· Reads & interprets technical (engineering, mechanical, electrical) drawings, blueprints and diagrams

· Maintains records of customer interactions and transactions, recording details including actions taken

· Follows up on unresolved customer service issues to ensure issue resolution

· Prioritizes and manages your daily workload to ensure successful completion

· Maintains a working knowledge of policies and procedures and their proper application including efficiency, service and quality targets

· Reflects GR’s world class customer service – “It’s about you”

Different from other apartment, property management or hotel environments, GR gives you both the responsibility and the tools to achieve success. Whether it’s the discretionary authority that you have to

correct deficiencies or additional training opportunities, you’ll have the tools and support to succeed as a Service and Maintenance Technician.

· A minimum of 1 year experience in maintenance, construction, mechanical, HVAC, electrical, plumbing including appliance repair, reading blueprints & power, water and sewer distribution

· A high school diploma or equivalent is required

· World class 5-star customer service experience

· Snow and ice removal required in areas that apply

· Proven knowledge and application of codes, laws and regulations pertaining to public buildings and fire including ADA

· Experience operating computer systems similar to Onesite or Yardi for service tickets, inventory and maintenance records

· Reliable transportation for regular weekly schedule and on-call emergencies

· HVAC and CPO certifications preferred

· Willing and able to work non-traditional hours including nights, weekends and holidays through a rotating on-call system

Perks/Benefits:

At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Other benefits included:

Other benefits included:

• 9 paid holidays per year
• 8 hours of volunteer time off
• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
• Medical insurance program options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
• Voluntary Life/AD&D insurance for Associate, spouse, and children
• Company paid short and long term disability program
• Group accident insurance, critical illness insurance
• Employee Assistance Program (EAP)
• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
• Generous tuition reimbursement up to $5,250 per year
• Associate Referral Award Program of $1,000
• PTO Donation Program
• PTO Exchange for Student Loan Repayment Program
• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
• Associate Recognition Programs
• Griffis Residential 401K Retirement Savings Plan with company match
• Onsite Associate Bonus Program
• Corporate Associate Bonus Program
• Rental Discount of 20%-50%

Job Type: Full-time

Pay: $24.50 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $25 - $28