What are the responsibilities and job description for the Production Administrative Assistant position at Groundworks?
Company Description
Ohio Basement Systems, a Groundworks Company, is growing rapidly and seeks a proven Production Administrative Assistant. Customer services and sales integrity are core factors in our company’s culture and are major considerations when selecting partnering businesses and new products or vendors. We have been performing basement waterproofing and crawl space repair since 1999 in the following cities Cleveland, Akron, Sandusky, Euclid, Mentor, Canton, Niles, Warren, Massillon, Wooster, and other surrounding areas. We prove ourselves to be different to ensure our outside sales team are highly trained and focus on helping our customers, and to not recommend something they don’t need. We here at Ohio Basement Systems are dedicated to finding a Production Administrative Assistant that would be a great fit for our company, and most importantly our customers!
We hold an A Better Business bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.
We seek applicants with the ability to grow and expand our presence in Ohio.
Job Description
Job Summary:
The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.
What we provide for our employees:
Weekly pay
Full-time nonseasonal work!!!
Superior training will ensure you start with immediate success
Competitive and rewarding, family-oriented culture
Advanced leadership training opportunities
World-class training and support
Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.
Job Responsibilities:
Provide administrative support for timekeeping
Create weekly job packs
Create and close purchase orders
Ensure office equipment is in working order to include scheduling maintenance
Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
Setting and confirming install dates
Mailing customer information packets
Following up with customers on a variety of issues
Keeping customer records current and updated
Qualifications
What is required to join our team as a Production Administrative Assistant:
High School Degree/GED
1-2 years Administrative Assistant experience preferred
Previous call center or customer service preferred
Must be positive and motivated with excellent communications skills
Ability to adapt quickly to changes in work strategy
Excellent computer skills
Great oral and verbal communication
Additional Information
Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.
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