Associate, HR Operations

This position is primarily responsible for onboarding and offboarding all employees, partnering with the payroll team for all employee changes and supporting the Human Resources Operations team across all operational and administrative functions. The role will represent GroupM and Human Resources both internally and externally, exemplifying our values in all interactions. This position reports to the Associate Director, HR Operations.

Responsibilities:

Onboarding & Offboarding

• Ownership of the employee onboarding process from the initial new hire provisioning to ensuring completion of all paperwork via our onboarding system and entering the employee data in ADP
• Manage offboarding process including exit emails, exit surveys, disabling IT access and submitting the required paperwork to term the employee in ADP
• Present new hire orientation and assist with the room setup on a rotational basis; notify managers weekly of their upcoming new hires
• Maintain internal HR Operations tracker for new hires, terms, transfers, payroll requests; ensure data is up to date and accurate
• Ensure accuracy of all I-9’s and maintain both active and retention files

Payroll Processing & Reporting

• Process all employee change notifications that go to payroll via our online document database i.e. new hires, terminations, salary increases, promotions, title changes etc. per the semi-monthly payroll cutoff deadline
• Prepare month end reports including but not limited to anniversary and referral payouts for finance approval and payroll processing
• Process special payroll requests for employee referrals, tuition reimbursements, bonuses etc.
• Maintain integrity of supervisor, approver, and client data in ADP
• Run ad hoc reports from ADP as needed

Other Administrative Tasks

• Respond in a timely manner to all employee day to day requests/inquiries via personal email, the HR Talent inbox or in person
• Effectively communicate HR practices and policies to employees in a consistent and accurate manner
• Creation of employment verification letters as requested by employees and respond to employment verification requests from third parties
• Recommend changes on process to effect continual improvements in efficiency of operations team and services performed
• Provide general administrative support (i.e. book conference rooms, add guests/new hires to the Visitor Management System, Messenger and FedEx packages)
• Additional responsibilities as assigned

Qualifications:

• Bachelor’s degree required
• Minimum of 0-1 year experience preferred with an Human Resources Internship
• Proficient in Microsoft Excel
• Strong written and verbal communication skills
• Detail oriented with strong organizational and time management skills
• Ability to work successfully within a team as well as independently
• Ability to maintain confidentiality
• Ability to multitask and work in a fast-paced environment
• Experience using ADP a plus