What are the responsibilities and job description for the Dental Front Desk position at GS Dental?
About us
We are professional and our goal is to To offer Great Service with Great Smiles while providing a family atmosphere for our patients and staff.
Our work environment includes:
- Growth opportunities
We are looking for a friendly and organized Front Desk Agent to join our team. The successful candidate will be responsible for greeting guests, answering phones, responding to inquiries, and providing general administrative support. The ideal candidate will have excellent customer service skills, be able to multi-task and prioritize effectively, and have a strong attention to detail. We are looking for someone who is friendly, reliable, and able to work in a fast-paced environment.
Responsibilities:
- Greet guests and provide them with a warm welcome.
- Answer phones and take messages.
- Handle guest check-ins and check-outs.
- Maintain a neat and organized front desk area.
- Handle guest inquiries and complaints in a professional manner.
- Ensure all guests receive the highest level of customer service.
- Process payments for guests.
- Update guest records in the system.
- Working knowledge of Eagle Soft
- Billing knowledge with Insurance Companies
- Knowledge of Dental procedures and Billing Codes
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Employee discount
- Opportunities for advancement
- Paid jury duty
- Paid sick time
- Paid time off
- Uniform allowance
Healthcare setting:
- Dental office
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Albuquerque, NM 87109: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $16 - $17