What are the responsibilities and job description for the Assistant Site Manager position at GS Labs, LLC?
COVID-19 Rapid Test Clinic – Assistant Site Manager
Summary:
Communities across the nation need access to accurate and timely information to make informed decisions about their health and create safer communities. At GS Labs, we fight every day for our communities and patients to receive the care they deserve, all while creating a new standard of diagnostic testing. We pride ourselves on providing competitive pay to our employees while being able to serve our local community. At our core, we are professionals with integrity, compassion, and empathy. If this sounds like you, then look no further because GS labs is your future, now.
Position Overview:
Our testing sites are typically open Monday - Friday from 8AM - 6PM and Saturday/Sunday from 9AM - 5PM. Site Managers and Assistant Managers will be expected to collectively cover the site approximately 1 hour before and after hours of operation.
We are looking for a responsible ASSISTANT SITE MANAGER to support the Site Manager in leadership endeavors and day-to-day operations of the rapid testing site. This leader is an extension of our corporate leadership at GS Labs. This person will support the Site Manager in scheduling and oversight of staff for an assigned department or shift; ensuring all protocol and procedures are followed; providing a safe and customer-focused experience; and supporting performance outcomes.
The incumbent of this position should have the ability to effectively lead others in a high-stress environment and maintain structure and order. If you can thrive in a fast-paced environment, maintain organization and compliance standards, and motivate others, this job may be for you. You will play a key role with ensure our testing site's smooth operation.
Responsibilities:
- Support leading staff and coordinate overall workflow for a facility
- Ensure schedule is adequately filled to support customer/testing needs
- Ensure accurate paperwork and recordkeeping
- As applicable within your scope of responsibility, ensure procedures are followed so that patient notification, state notification, and insurance notification are processed timely and in compliance with law requirements
- Support the proper utilization of and training on medical and accounting software
- Ensure patient information is reported in a timely and accurate manner in applicable systems
- Support an audit program to ensure 100% accuracy
- Support the overall ownership of operation site
- As applicable within your scope of responsibility, ensure Lab and test processing functions are followed per protocol in a clean, safe, and detailed manner
- Support RN staff and their runners to ensure patients are provided with positive, safe testing experience; provide relief of runners where needed/assigned
- Lead and direct Lab, Admin, and other team members.
- Motivate and encourage the team while ensuring proper safety, PPE, and process compliance always.
- May be asked to answer the office phone and direct patient inquiries appropriately
- May be asked to be the liaison between vendors and technology supply providers if something goes down (e.g. software, printer, etc.)
- May be asked to collaborate with doctor and/or nurses to stage test/lab supplies or patient forms prior to testing
- Is expected to ensure compliance with procedures and the maintenance of confidential health information practices
- Is responsible for the safe keeping and cleanliness of physical work location
- Other duties as assigned by the Site Manager
Skills and Requirements:
- High School Diploma or GED required; additional education strongly preferred
- At least 2 years of management/leadership experience over an hourly workforce in similar volume, (or applicable equivalent – e.g. military) preferably in a medical or compliance-driven environment
- Must be able to type quickly and accurately; must be excellent on a computer
- Must possess 2 years of experience with computer programs in a business setting; experience with accounting and medical software is a plus (preferred experience with Point of Sales (POS) or appointment booking software along with timeclock and scheduling software)
- Strong technical aptitude and learning agility for systems is required
- Knowledge of healthcare operations is a plus
- Proven experience planning staffing/scheduling required
- Customer-oriented communication skills required; must communicate effectively - verbally and written
- Ability to multi-task and maintain precise organization in a fast-paced environment required
- Must be able to maintain emotional composure and work collaboratively with other members of the team
- Must be able to effectively partner and work with medical staff (RN, Charge Nurse, other medical support staff)
- Ability to follow directions and routine process well plus guide others in doing the same
- This position requires manual dexterity plus the ability to listen, read, write, and type. The incumbent must be able to sit or stand for extended periods of time; will work on the computer, move throughout the site. Must be able to walk, sit, stand, kneel, and move about in safe, fast paced manner around moving vehicles.
- The incumbent of this position must show up to work in a timely fashion, possess good hygiene, and be responsible for properly wearing any applicable PPE
- Candidate should dress business casual or wear medical scrubs; may be patient-facing and must present a professional image. Because these positions are near a door with heavy traffic flow, candidates are encouraged to dress warm or bring a jacket.
Do not delay! Submit your application right away. Qualified candidates will be contacted and may be able to start immediately.
Assistant Manager/Hairstylist
Assistant Manager for Barbershop / Hamilton -
Hamilton, NJ
Dairy Queen Assistant Manager - Galion
BellStores Dairy Queen Assistant Manager -
Galion, OH
On-Site Manager
Hunting Ridge Condominiums- On-Site Property Manager -
Greenbelt, MD