Property Management Operations Manager

Description

Grow with us!

GSF Properties Inc. is looking to hire an exceptional individual to join our team as Operations Manager at one of our larger communities in Fresno, CA!

WHO YOU ARE

• A Leader - You will provide leadership and mentoring to your team, promoting a positive work environment that encourages collaboration and teamwork.
• A Strong Communicator - Your writing and speaking skills are clear and effective, helping you connect well with others.
• A Team Player - You are united with teammates in delivering the best experience to current and prospective customers.
• Organized and Accountable - You have exceptional time management abilities and are able to juggle the needs of changing priorities at the community while accomplishing objectives through training and motivating a high-performing team.
• Creative - You are an idea person and like coming up with smart solutions to new challenges.
• Levelheaded - You remain during stressful situations and quickly find solutions.
• Flexible and Adaptable- You understand that the world does not exist through black and white lenses and embrace the opportunity to live in the gray.
• Confident and Decisive - You take initiative, trust your gut, and are not afraid to make a decision or deliver a difficult message.
• Motivated - You invest extra energy to reach your goals and help your team reach theirs.
• Solution-Oriented - You follow through on commitments, letting customers know that they matter.

WHAT YOU’LL DO:

Essential Duties include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by GSF Properties Inc.

• Build community and industry knowledge by identifying trends to prepare for future occupancy needs and offering recommendations and training.
• Connect people to the community through effective leasing administration and training of your team.
• Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and market.
• Support maintenance operations by partnering with your Maintenance team to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized make-ready process.
• Partner with your General Manager to prepare and follow an operating budget and to plan community capital improvements, repairs, contract developments, and negotiations.
• Train and collaborate with talented teammates to identify and solve any issues that arise.
• Drive the community to continued operational success by proposing income-producing opportunities such as competitive pricing and value-add community enhancements.
• Coordinate maintenance and grounds team schedules including, but not limited to remodels, work orders, unit turns, grounds maintenance, and general property maintenance.
• Thorough inspections as it relates to the move in/move out process, including pre-move in, move out, and final inspections.

**We are an E-Verify employer with competitive compensation*

Requirements

• Proven experience managing a staff.
• At least 2 years of property operations experience.
• Ability to multi-task
• Able to work well under pressure and meet deadlines.
• Great customer service experience.
• Excellent communication skills