ServiceNow Consultant

GSS InfoTech
New Haven, CT Full Time
POSTED ON 6/30/2022 CLOSED ON 7/4/2022

What are the responsibilities and job description for the ServiceNow Consultant position at GSS InfoTech?

SERVICENOW Consultant
New Haven, CT

Description:

  • Service Design & Transition
  • Service delivery and optimization manager needed predominantly for service now
  • 6 – 10 years’ experience overall, couple years in ServiceNow.
  • Working with business to prioritize the services we offer – daily role
  • Locals needed – preferrable.
  • Currently the team is fully remote. It will go on to hybrid schedule once they decide.
  • Would like to hire ASAP.
  • No Direct Reports to this person.
  • If a candidate would like to do contract 2 hire, they can consider that.
  • ServiceNow certification would be a big PLUS.

Skill Qualifications

  • Strong technical foundation and knowledge of the ServiceNow platform.
  • Ability to work across diverse organizations and build effective relationships/partnerships.
  • Experience in introducing/utilizing technology and tools to support testing.
  • Excellent collaboration and partnering skills.
  • Excellent presentation and communication skills. Understands, explains, and presents complex ideas to audiences at all levels in a persuasive and convincing manner.

Education and Experience Qualifications:

  • Bachelor's degree in Computer Science or related field AND minimum of 8 years demonstrated experience in ITSM and/or information technology. OR;
  • Any equivalent combination of experience, training, and/or education.

Job Type: Full-time

Salary: Up to $160,000.00 per year

Benefits:

  • 401(k)

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • New Haven, CT: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • ServiceNow: 5 years (Required)
  • ITIL: 5 years (Required)
  • Design and Transition: 5 years (Required)

License/Certification:

  • ITIL Certification (Required)

Willingness to travel:

  • 100% (Required)

Work Location: One location

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