What are the responsibilities and job description for the Customer Service/Collections Associate position at Guardian Booth LLC?
About Guardian Booth LLC
Guardian Booth manufactures prefabricated booths for guards, parking attendants, ticket vendors, and cashiers. In addition, Guardian Booth is a market leader in portable security enclosures and modular office enclosures. Guardian Booth has worked with customers such as Amazon, Microsoft, Ford, and Facebook, providing our five core principles: safety and security, convenience and adaptability, competitive pricing, quality products, and exceptional customer service.
Learn more about us on our website:
Guard Booths for Sale - Security Booths for Sale - Portable Booths (guardianbooth.com)
About the Role
Guardian Booth LLC is a fast-growing, industry-leading manufacturing company seeking a friendly, motivated, and energetic individual for our team to help customers with questions, provide information about our product and services, and support our Sales Team.
Duties and Responsibilities:
- Highly organized
- Self-motivated and goal-driven
- Good problem solver
- Willingness to learn
- Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
- Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
Requirements and Qualifications:
- 1-2 years of experience, internship experience is acceptable.
- Develop and maintain a tracking system of incoming and late payments.
- Monitor and date late payments.
- Initiate late payment notices to relevant parties.
- Make contact with appropriate parties via phone calls.
- Experience with collections
- Experience in CRM
- Excellent written and verbal communication skills
- A High School degree required
- A college degree is a plus
- The will and ability to work in a fast-paced, ever-evolving environment and learn, learn!
- English (required)
- Being bilingual (Spanish speaking) is a plus!
- Experience with Quickbooks
Why work at Guardian Booth?
Work for a growing thriving company that genuinely cares about its employees' professional and personal growth.
Here at Guardian Booth, we offer:
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Full-time schedule of 40 hours per week; 8-hour shift Monday to Friday.
Position Type: Full-Time
Start date: Immediate
Position salary range: $15.00- $17.00 per hour
Position Location: Must be willing to temporarily commute to our facility in Orangeburg, NY, until the Middletown, NY facility is fully operational.
Manages: n/a
Reports to: Sales/ Marketing team
Job Type: Full-time
Salary : $15 - $17
