What are the responsibilities and job description for the Residential Strategic Account Manager position at Guardian Glass?
Description
When you are looking at a city’s skyline or any of the latest cars and trucks, chances are you’re seeing our products. Through Guardian Glass, a Guardian Industries company, we make high- performance, energy efficient glass for homes and buildings. SRG Global™, a Guardian Industries company, makes automotive trim products that define a vehicle’s DNA and help improve fuel efficiency. And perhaps most of all, we make the ideas, formulas and processes that make these products possible. Guardian Industries is 18,000 people working to make products that improve people’s lives!
Guardian Glass is looking for a Residential Strategic Account Manager to join our team!
This is a remote position ideally located on the East Coast.
The Strategic Accounts Manager focuses on assigned large residential customers (IGU Producer or window makers with IGU capabilities) to maximize long term profitability while optimizing the costs to serve. This role employs a strategic account management mindset to effectively manage virtual teams necessary to support this business.
What You Will Do In Your Role
- Manage C-level relationships of 4-5 national accounts
- Lead and develop two National Account Managers
- Develop and track a 3-5 year roadmap for each account in terms of forecasting, pricing, quality claims, etc. and update according to account developments
- Establish, maintain, and execute a calendar of key events aligned with the strategy and objectives of the European Glass business
- Identify opportunities/pain points to create mutual benefit and grow or optimize cost-to-serve and improve the value through service
- Manage and expand relationships on functions like R&D, operations, sales, marketing, customer centricity and innovation
- Sales agreement negotiation
- Create account contracts, apply the principle of mutual benefit to drive sales and pricing strategy in order to reduce the cost to serve and increase the profitability
- Monitor and manage agreements in terms of compliance, risk & opportunities, and the key indicators of the customer’s satisfaction within a customer dashboard
- Be the single point of contact for Guardian and partner across teams to provide the client with the best service
- Act based upon market conditions in terms of quality, service, supply chain, marketing, pricing, etc.
- Update forecasts on a regular basis
- Travel from 50-75%
The Experience You Will Bring
Requirements:
- Experience partnering with cross-functional teams at all levels
- Experience leading a team
- Experience with contract management
- Experience with product management
What Will Put You Ahead
- Experience in the residential market
**This role is not open to visa sponsorship
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
For this role, we anticipate paying $100-130,000 per year.
Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf
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