What are the responsibilities and job description for the Junior Post Closing Specialist position at CCM CrossCountry Mortgage, LLC?
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
The Junior Post Closing Specialist is responsible for obtaining daily suspense reports from Investors. This position assists in logging of incoming conditions from Investors to LOS system, uploads documentation to the Investors sites for curing and purchasing of loans, uses reporting to monitor the aging of loans, and obtains pay histories when applicable. The Junior Post Closing Specialist documents receipt of collateral packages for CEMA and COOP loans and promptly ships to investors.
Job Responsibilities:
- Pull daily suspense reports from Investors sites to identify loans that have been suspended for purchase.
- Log notifications of suspense information in the system; documenting the date of the first condition issued on the loan daily upon receipt of the suspense condition and the suspense(s) cure by date.
- Review the closed loan file to determine if suspense item(s) are already in the loan file and submit to the Investor for review and curing of suspense.
- Work with internal and external departments, and clients to obtain needed documentation to cure suspense items timely.
- Log documentation received in LOS, and upload suspense documentation promptly to Investor sites for review and purchasing of the loans.
- Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received.
- Monitor a pipeline to ensure all loans shipped are either conditioned or purchased in a timely matter.
- Provide updates on the status of assigned loans with Investors to Lead.
- Prepare and provide Post Consummation Closing Disclosures and refund checks as needed following regulatory guidelines.
- Process collateral request with warehouses and send notification to Secondary when eligible for allocation.
- Process request for pay histories on aging loans through the Loan Servicing Department.
- Learn and maintain knowledge base for both Agency and Investor guidelines, state, and TRID regulations.
Qualifications and Skills:
- Minimum 1 year of experience in mortgage closing and/or post-closing activities.
- Experience using loan origination and/or servicing systems.
- Excellent communication and customer service skills.
- Excellent attention to detail and decision-making skills.
- Proficient in Microsoft Office Suite.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
- Base Pay:
- $18.00-$20.00
- The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
Salary : $18 - $20
