What are the responsibilities and job description for the Program Manager position at Guild Services?
At Guild, we take care of our clients and we take care of each other. As a Guild employee, you’ll experience the satisfaction that comes with creating real change for individuals and communities. You’ll also experience an organizational culture that is serious about work/life balance and professional development opportunities.
We believe our clients deserve the best quality of care and service we can provide, and we show up when others do not.
We believe in flexibility and autonomy as core tenets of our organizational culture.
We believe every employee deserves a supportive team and leader.
We believe in providing every employee with opportunities for continuous growth that meet their own individual career goals.
If this resonates with you, we’d love to meet you!
PROGRAM MANAGER
FLSA Status: Full-time, Salary, Exempt
FTE: 1.0
Salary Range: $75,000 - $85,000/annually
Website: https://guildservices.org
The Program Manager is responsible to oversee Guild’s Coordinated Health division, including Community Access, Care Coordination and Behavioral Health Home teams. Our teams provide person centered care to clients in the community by coordinating and facilitating services that provide individuals support to maintain health and independence.
This position is responsible to provide leadership, management, and clinical supervision to supervisors and teams. Manage external changes that impact service delivery, financial structure, integration, and expansion opportunities. This position severs on the organizations Operations Team with other clinical leaders across Guild to advance the mission and vision of the agency.
Primary Responsibilities
- Well-developed service delivery concept that supports the agency mission.
- Knowledge of laws, rules, and policies that affect services to participants.
- Demonstrated skill in participative management and supervision of staff.
- Participate in program-level budgeting including oversight and accountability.
- Effectively engage staff, facilitate change management, and implement performance improvement plans.
- Lead the work of a team in defining shared responsibilities and assignment of work; provide leadership and direction to others.
- Provide continuous assessment and input in the development of the program in terms of meeting consumer and staff needs.
- Promote an inclusive, diverse, culturally competent, and respectful work environment.
Qualifications
- A Master’s Degree in behavioral sciences.
- Minimum 2 years’ experience leading the provision of services to people with mental illness is required.
Preferred:
- Independently licensed as Mental Health Professional.
Additional Requirements
- Must be ambulatory and able to negotiate stairways.
- Must not be actively receiving services from Guild and cannot have received services within the last two years.
Guild’s Employer Promise
We know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.
About Guild
Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.
Benefit Highlights
- Flexible work arrangements
- Autonomous managers
- Separate vacation, personal and sick time
- Modern technology (enables flexibility, communication and collaboration)
- Sick leave donation
- Supportive culture
- Investment in individual and group training and development
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Work Location: Hybrid remote in Saint Paul, MN 55107
Salary : $75,000 - $85,000
