Website Administrator

The Gwinnett County Board of Commissioners, Communications Division uses a variety of communications tools to deliver informative, insightful, and engaging messages about Gwinnett County Government's programs and services to the more than 980,000 residents who call Gwinnett home.
 
The Communications Division is comprised of four primary disciplines: Public Relations, Graphic Design, Multimedia, and Web. We use all forms of communication to keep the public informed about their local government: web, video, social media, other electronic media, print publications, and emerging technologies.
 
The Website Administrator is responsible for the day-to-day management of the County’s website and employee portal. The Website Administrator works in a fast-paced environment to plan and execute web communications campaigns to reach target audiences and plays a key role in ensuring the county’s websites provides a consistent user experience with current, accurate, and engaging content.
 
Essential Duties:

• Collaborates with public relations staff, graphic designers, and video producers to create and maintain web content on the County’s public and employee websites. 
• Manage the County’s web presence to ensure a user-friendly experience and industry best practices are followed
• Serves as the primary content publisher and creates new web sections and pages to meet departmental communication needs
• Regularly updates existing web content 
• Serves as point-of-contact for the public regarding website questions and replies to inquiries from residents in a timely, professional manner 
• Assist ITS staff with design, testing, and implementation of web-based applications with a focus on end user experience
• Responsible for domain management to include procuring, renewing, and directing domain names to appropriate URLs
• Provides training to departmental web publishers and manages publishing permissions
• Reviews sites and web pages to ensure adherence to the County’s standard of excellence
• Provide reporting of the current state of the website usage including capturing metrics of visitors in real time, page views, length of page visits, etc.
• Keeps a pulse on new web communications tools/tactics and seeks new opportunities to reach target audiences
• Performs other duties of a similar nature or level
• Accepts and provides constructive criticism and resolves conflicts in order to meet the needs of managers, clients, and peers
• Performs additional duties as assigned and works extended hours, including weekends and evenings, as needed to support the Communications Division's programs and services.

 
Required Training and Experience:

• Bachelor's degree in computer science, design, communications, or a related field
• Five years of experience in website administration or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Strong working knowledge of content management systems
• Proficient in HTML/CSS and XML
• Proficient in Microsoft Office Suite and able to demonstrate skills in Adobe Creative Suite applications such as Dreamweaver, Illustrator, and Photoshop
• Familiar with current web standards
• Demonstrated experience in developing effective relationships with internal and external clients
• Excellent verbal communication skills and teamwork skills
• Understanding of various communications methods and how to develop effective messaging
• Working knowledge of systems, techniques, processes, and terminology used in web design, social media, and other applicable media

 
Preferred Training and Skills:

• An exceptionally creative communicator with impeccable interpersonal and customer service skills
• Flexible, open-minded, willing to adapt to changing/competing priorities, able to manage multiple demands, and skilled in time management
• Experience with SharePoint site collections, list design and management, web parts, and content management
• Someone who enjoys learning and continually seeking new ways to grow personally and professionally
• Experience developing content for digital media, specifically email newsletters and social media, and measuring digital media tools for their effectiveness

 
This position is a Grade 102.
 
It is the policy of Gwinnett County to provide equal employment opportunities with regard to all terms and conditions of employment and to base employment decisions on job related qualifications of the applicants or the employee.
 
To apply, visit GwinnettCountyJobs.com.
 

Salary : $57,279 - $75,895