What are the responsibilities and job description for the Order Entry Clerk position at H&P Technologies, Inc.?
H & P Technologies, Inc. is a fast-growing industrial distributor and service company based in Warren, Michigan. We are searching for an Order Entry Clerk to join our team.
As an Order Entry Clerk, you’ll be responsible for researching, processing, and resolving questions about billing, orders, and pricing. We’ll train you on the information you need to know to help ensure your success.
Responsibilities
- Communicate with customers regarding payment arrangements and billing issues, as needed.
- Organize, register, scan, and file invoices, checks, and other documents.
- Build rapport with customers, vendors, and sales personnel.
- Assist with monthly collection of accounts receivable and increasing collection rate.
- Assist with review and correction of billing account issues.
- Assist in overseeing accounts receivable function.
- Assist the Accounting and Purchasing Department with administrative tasks.
- Enhance product and technical knowledge by studying new product information and participating in training and educational opportunities.
Background & Experience
- Customer Focus and understanding of total customer satisfaction.
- Ability to work independently as well as in a team environment.
- Excellent written and verbal communication skills, and grammar.
- Strong organizational skills with the ability to multi-task with attention to detail and accuracy.
- Proficient with Microsoft Outlook, Word and Excel and other corporate productivity tools.
- Possess an energetic, outgoing, and friendly demeanor.
- Aptitude to learn about technical products and provide technical support to customers.
- Excellent people and relationship building skills
- Associate’s or bachelor’s degree or equivalent experience preferred.
- Customer service experience preferred.
Critical Competencies
- Teamwork: Building cooperation among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes.
- Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback.
- Customer Focus: Understanding and meeting the needs of customers and addressing the interests and concerns of all organization stakeholders.
- Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done.
Join the H & P Team
We are a growing and financially sound organization that provides interesting and challenging work to our team members, a family-like atmosphere, and value-added solutions to our customers.
H & P is an equal opportunity employer. At H & P, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $34,500 - $43,700
