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Receptionist - Franchise Location

H&R Block
Ludington, MI Full Time
POSTED ON 10/5/2024 CLOSED ON 11/1/2024

What are the responsibilities and job description for the Receptionist - Franchise Location position at H&R Block?

What You'll Bring To The Team...

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Your Expertise:

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

It would be even better if you also had...

  • High school diploma or equivalent
  • Sales/marketing experience

1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
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