Manager of Clinical Practice-Home Care-Iselin

"How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.

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  Oversee the development and implementation of the physicians plan of treatment. Assure services are in compliance with physician orders. Assure plan of treatment is received within regulatory time frames and re-certifications are timely, complete, and accurate.
• Conduct regular case conferences/team meetings with staff. Keep staff informed. Perform supervisory visits within organization and regulatory requirements. Match client with staff according to needs, territories, client loads and clinical skills.
• Participate with recruitment and orientation of staff. Assure appropriate staffing. Maintain vacancy and turnover metrics at established goals.
• Perform regular review of client records to assure care is appropriate. Assure that documentation supports care delivered. Manage daily operation of business through use of report library in appropriate system.
• Meet the needs of the staff (e.g. educational, training, reinforcements). Support staff's understanding of nursing standards, regulatory policies and organization policies. Assure staff are compliant with all mandatory in-services.
• Perform and ensure ongoing performance improvement activities. Assure that Performance Improvement (PI) indicators are measured quarterly and action plans are successfully implemented. Complete clinical record review and trending reports. Maintain infection logs and incident reports.
• Maintain a relationship with referral sources, community, patients, families, and subcontractors. Process and investigate complaints per organization policy. Review complaint logs on a quarterly basis and utilize to develop appropriate resolution. Respond to referral sources in a timely and effective manner. Assure customer satisfaction is at or above benchmark.
• Financially ensure appropriate payors are identified and billed within regulatory time frames. Obtain authorizations for visits. Assure frequency/duration are correct and match 485 form. Bill supplies appropriately. Assure PPS matrix report is within benchmarks.
• Recognize patient/client grievances and interact appropriately with the customer in a constructive way. Assure customer satisfaction is at or above benchmarks.
• Recognize team member issues/concerns and respond and interact professionally with team member to resolve issue/concerns. Assure turnover rates is above or below benchmark.
• Prepare appropriate materials for team meetings and conduct team meeting in the absence of Nurse Manager.
• Remain available to clinicians after hours for concerns/questions.
• Other duties and/or projects as assigned.
• Adheres to HMHs Organizational and Managerial competencies and standards of behavior.
• Lifts a minimum of 50 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day.

• Three (3) or More Years RN Experience
• Proficient in Microsoft Office Suite

• BSN in progress and/or willing to acquire within three (3) years of hire
• Masters Degree
• Two (2) or More Years Management Experience
• Homecare Experience

• NJ State Professional Registered Nurse License