What are the responsibilities and job description for the Sales Operations Assistant position at Haddad Brands?
Description
Haddad is a privately held family business with over 70 years of experience in the children’s wear apparel and accessories industry. Haddad is the leading children’s wear manufacturer representing the most iconic American brands in the world; Nike, Brand Jordan, Converse, Hurley and Levi’s. Our talented professionals are leaders in design, sourcing, sales and global distribution. With over 15 locations and 800 employees globally, it is no surprise that we are already the number one children’s wear company in the world.
Overview:
Sales Operations Associate will support Account Executives with order handling and delivery management for key accounts.
Key Accountabilities:
- Monitor customer order process from commitment time through shipping
- Verify customer orders for system entry (holds/bulk) and monitor movement through the system
- Track on time Item set up files for buyers
- Respond to and address warehouse PO/shipping communications
- Support chargeback resolutions
- Research and elevate order handling issues
- Special projects as assigned
Requirements
Required Skills/Abilities/Education:
- Bachelor’s Degree in Fashion Merchandising, Business or related field
- Prior internships and/or related experience required
- Excellent Organizational and communication skills with attention to detail
- Ability to Multi-task and prioritize in fast paced environment
- Proficient in Microsoft office (Knowledge of AS400 and EDI a plus)
Salary : $50,000 - $55,000
