Clinical Application Specialist, Medical Software- Northeast and Eastern Midwest United States

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details Job Description At Haemonetics, we make it possible, you make it matter. Our comprehensive portfolio of devices, information management, and consulting services offers blood management solutions for each facet of the blood supply chain — from plasma and blood collectors to hospitals. We believe that through proper blood management, our portfolio of products and services helps to prevent a transfusion for the patient who doesn’t need one and provides the right blood product, at the right time, in the right dose to the right patient who does. This is an exciting opportunity to deliver market leading products and solutions that enable healthcare professionals to both improve patient care and economic outcomes in critical settings. Our ever-expanding indications and product portfolio is driving growth across our team. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Essential Functions Provide sales support as a Clinical Application Specialists (CAS) for the Transfusion Management Software team. Supports the Software Business sales team to demonstrate, maximize utilization, identify and develop product expansion opportunity leads for all Software Business solutions and applications. In addition, supports marketing team; in the communication of sales support materials, at promotional events and in gathering data for market and competitive analysis. Responsibilities Provide support throughout the sales process to the sales team in the field, and drive validation, utilization, and expansion opportunities for Software Business solutions with a focus on BloodTrack and SafeTrace Tx products. Responsible for the development of best practice examples for demonstration scripts, RFP responses and Clinical Engagement sessions with clients Performs product demonstrations for all Software Business solutions. Maximize customer utilization of all Software Business solutions and applications, with a focus on BloodTrack and SafeTrace Tx. In collaboration with the sales team, identify and develop expansion opportunities for all Software Business solutions, with a focus on BloodTrack and SafeTrace Tx. Performs customer product utilization analysis and recommendation engagements. Prepares materials and communicates to sales team as it relates to new customer evaluations and expansion opportunities for existing customers. Assists in field research of market trends and collection and dissemination of competitive information. Prepares and performs company, product and/or industry related presentations for all Software Business solutions. Participates in both local and national conventions as well as international conventions held in North America. Assists in implementing sales training events and materials as directed by Software Business leader and Global Sales department including internal trainings and external trainings for customers. Responsible to handle logistics of facility arrangements and details of the meetings. Assist contracts team with clinical oversight and completion of Software Business solutions RFP’s and IT Security Questionnaires Willingness to travel up to 50% Experience & Skills Bachelor’s degree in Health Care, Business, Science, or related field. Preference for individuals licensed as a Medical Laboratory Scientist (MLS) or Specialist in Blood Bank (SBB) Prior experience in the laboratory or blood bank environment with focus on workflows, operations, and/or system admin would be highly regarded Experience in clinical software sales, support, implementation, or maintenance is a plus Similarly, sales and marketing experience in HCIT would also be considered Demonstrated written communication skills Strong verbal communication and listening skills Transfusion Management industry experience is an asset Strong presentation skills Excellent organizational skills Ability to simultaneously handle multiple priorities Demonstrates a high level of accuracy, even under pressure Demonstrated ability to maintain confidential information Demonstrates excellent judgment and decision making skills Benefits Medical, Dental & Vision Plans Health Care and Dependent Care FSA Life Insurance and Disability Benefits Accident and Critical Illness Insurance Healthy Style Reimbursement Program, Tobacco-support Resources and EAP Tuition Reimbursement Program Matching Charitable Donations Referral Bonus Program 401(k) Savings Plan Employee Stock Purchase Program EEO Policy Statement Conditions of Employment: Haemonetics’ policy requires COVID-19 vaccination for all U.S. employees, unless approved for a medical, religious or business exemption. While we recognize employees have their own individual beliefs and perspectives regarding vaccination, we believe it is an important step as part of our obligation to protect our colleagues, our customers and our communities as we continue to make health and safety our top priority.