Account receivable

Job Summary

Reporting to the Accounts Receivable Manager, the Accounts Receivable Team Lead uses advanced experience and organizational skills to provide elevated support and leadership to AR teammates.

The Team Lead works closely with the Manager to design and implement training plans, assign tasks, and administer day-to-day department functions.

Additionally, the Team Lead provides escalated support and guidance for Accounts Receivable processes and troubleshoots cash application issues.

He or she also engages with teammates to review individual successes and challenges in support of the Manager’s overall performance and development goals.

Further, the Team Lead leads, organizes, or contributes to both intra- and inter-departmental projects, system conversions, and other initiatives.

Job Duties

Directly oversee and supervise daily operations of the Accounts Receivable Team.·Design and execute department training and onboarding plans and organize resources;

train the trainer and train individual teammates as needed.·Identify, gather, organize, and maintain department reference and instructional resources.

• Provide escalated support and guidance to team members regarding cash application, account reconciliations, and customer service issues.
• Organize day to day operations such as work assignments and support team members in balancing workloads; assist Manager and Specialist with overall team reorganization due to staffing changes.
• Lead periodic alignment meetings with team members to support Manager’s formal Performance Reviews; collaborate with Manager to plan team development.
• Assist Manager in identifying and developing metrics as it relates to individual and team performance. Prepare incremental reporting and provide remediation where necessary.
• Use system knowledge, experience, and judgment to advise Manager of process, procedure, and policy issues; recommend projects or policy changes to resolve issues.
• Contribute to interdepartmental projects as appropriate and as directed by Manager, including acquisitions, system conversions and implementations, and collaborations with Accounting and Internal Audit

Knowledge, Skills, and Abilities

Communicate in a clear and professional manner in English·Plan and prioritize assignments·Gather, verify, organize, analyze and report information from multiple sources·Demonstrate critical thinking and sound judgment·Update and apply knowledge relevant to performing Accounts Receivable functions

Education, Training, Experience

Required

Associate or bachelor’s Degree highly preferred but experience may be substituted for education.·Proficient computer skills including Microsoft Office application functional knowledge.

Preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Sitting (in chair) 80%

Standing 10%

Walking 10%

Controls Use of both hands and arms and use of both feet and legs

Strength level Mildly active, average demand

The following movements and senses are required in this job :

Hand and finger dexterity, stooping, crouching, reaching, talking, hearing, near vision, far vision, peripheral vision, and depth perception.

This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

Occasional lifting and carrying of boxes up to 20lbs. is required.

Environmental Conditions

Accounts Receivable Team Leader visiting or working at Profit Centers are exposed to the following conditions in the job :

Warehouses with no climate control, potentially hazardous equipment (such as forklift trucks, mechanical lift gates, hand tools, manual material handling equipment, ladders, and rubber retention straps).

The Profit Center may stock, sell, and use hazardous materials PVC pipe cement, pool chemicals, torch gas, propane gas, solvents, etc.

You may be required to be around these stored materials.

The benefits of working with us :

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.

In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.

In addition to our generous compensation package, Hajoca also offers :

• Medical, dental, vision, and prescription coverage
• 401(k)
• Retirement cash account with company contributions
• Life insurance
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time
• Targeted training programs focused on your personal and professional growth

EEOC Statement

Last updated : 2024-05-01