What are the responsibilities and job description for the Customer service representative position at Hall Associates?
Description
We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.
You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance :
- Answer inbound calls from members regarding their benefits.
- Focus on the quality of each call and being able to multitask. These are complex calls.
- Research information regarding deductibles, claim status, providers, etc.
- Answer questions about Medicare and Medicaid
- Handle sensitive information
Benefits : Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Mon-Fri
$16-$22 Per Hour
Additional information :
Salary : 22
Frequency : Per hour
Employment type : Full-time
Last updated : 2024-10-10
Salary : $16 - $22
