What are the responsibilities and job description for the Communications Manager (2943-46) position at Hamilton County, Ohio?
Communications Manager (2943-46)
Position Description
Application Due By:
Open until filled
Reports to:
Chief Administrator
Status:
Full-time, 40 hours/week, exempt,
Unclassified
Supervisory Responsibilities:
No
Travel Requirements:
Minimal travel required.
Job Location & Hours:
Hamilton County Courthouse
8:00 am – 4:00 pm
JOB OVERVIEW:
The Communications Manager leads all aspects of communications and messaging for the Hamilton County Clerk of Courts, leveraging both traditional and “new” media to advance public awareness and understanding of the work of the Clerk’s Office.
The ideal candidate demonstrates our values of respect, integrity and fairness, kindness, and serving others, and is:
- Eager to learn
- Committed to excellence
- Team-oriented
- Big-picture thinker
WHO WE ARE:
Our mission is to provide quality customer service to the people of Hamilton County, promote access to justice for all, manage financial services for the justice system, and ensure the integrity, preservation, and accuracy of our court records while providing fair and timely access to them. The Clerk’s Office is committed to our 200 employees. We strive to create a work environment where employees thrive, engage, feel supported, and find community. We aim to be the employer-of-choice for public sector employees in the region by purposefully defining our culture, providing professional training and personal growth opportunities, recognizing and rewarding performance, and encouraging our employees to innovate and lead.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Hamilton County Clerk of Courts is committed to providing a work environment where all employees are treated fairly and equally in all terms and conditions of employment, and all decisions concerning Clerk employees or applicants shall be made without regard to race, sex, gender identity, religion, national origin, sexual orientation, age or disability. We have zero tolerance for violations of employee rights, harassment or discrimination based on any of the above criteria.
ESSENTIAL DUTIES:
60% COMMUNICATIONS AND PUBLIC RELATIONS MANAGEMENT
- Designs and produces educational and communications materials for digital and print media including candid photography, cell phone videography, and graphic design
- Works with the Clerk of Courts and members of the Senior Team to garner insight into newsworthy work, events, and conditions
- Ensures that all messages and materials present a clear, consistent, and accurate image of the Clerk’s Office
- Plans, prepares, and distributes original educational and promotional content such as news and press releases, blog and social media posts, emails, articles, and other updates on behalf of the Clerk’s Office
- Promotes and attends special events and educational functions to promote the work of the Clerk’s Office
- Generates content and stories about the work of the Clerk’s Office
- Creates digital content for sharing on social media
- Manages branding for the Clerk’s Office
- Leads the development, design, and distribution of Clerk’s Office Annual Report
20% MEDIA RELATIONS
- Develops and manages relationships with members of the media on behalf of the Clerk’s Office
- Works with media to secure coverage of newsworthy initiatives and efforts by the Clerk’s Office and community conditions of interest to the general public
20% WEBSITE EDITOR
- Serves as primary writer and editor for content on Clerk’s Office webpage
- Performs simple updates to website under direction of IT Chief
OTHER DUTIES AS ASSIGNED
REQUIREMENTS
- Knowledge of:
- Media relations.
- Print, television, social, and digital media.
- Government structure and process.
- Public relations.
- Ability to:
- Interact and build relationships with people of diverse backgrounds, personalities and characteristics, including but not limited to age, gender-identity, race/ethnicity, religious beliefs, disability status, sexual orientation, socio-economic status, and physical appearance.
- Maintain professional demeanor at all times and acts in accordance with the office values - respect, integrity and fairness, kindness, and serving others.
- Communicate effectively in oral and written form.
- Work on multiple tasks/projects and stay organized.
- Handle contacts with outside agencies.
- Skilled in:
- Verbal and written communication.
- English grammar and composition.
- All forms of communication; including verbal, written, and electronic.
- Learning and employing new technology in communications and public relations.
- Education & Experience:
- Bachelor’s degree in communications, journalism, English, or related field.
- Three (3) years of experience in a communications role preferred.
- An equivalent combination of training and/or experience may be substituted for the above.
Physical Demands & Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary job and the employee will sit 75% of their workday. The employee is expected to use a computer keyboard for extended periods of time.
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