General Manager

General Manager – Hampton Inn Jasper

Principal Responsibilities and Position Purpose: Manages the day to day hotel operations in keeping with all corporate and brand standards. Maximizes profitability as well as guest and team member satisfaction. Communicates with hotel owners and corporate offices, as required. Ensures the development and execution of strategic sales and marketing initiatives.

Example of Duties:

• Leads and manages hotel operations
• Approves hotel department budgets, defining and directing changes, as required.
• Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.
• Ensures hotel implementation and compliance of Hilton Hotels Corporation policies and procedures as well as Brand Standards.
• Oversees the sales and marketing activity and results. Leads and/or participates in sales and marketing strategy meetings. Participates in efforts to secure business, as needed.
• Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded
• Speaks with and responds to guests regarding service challenges
• Facilitates hotel meetings (i.e. Executive Committee; Staff Meeting; All Team Member Meetings, etc)

Management

• Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.
• Develops the skills and abilities of direct reports
• Monitors high potential department heads and team member activity and ensures their growth within the company

Corporate Communication and Owner Relations

• Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.

OTHER

Regular attendance in conformance with standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attends industry meetings and participates in industry organizations.
• Participates in and maintains active community relations
• Participates in corporate activities and meetings, as requested

OTHER DUTIES

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

• Department Heads

-Assistant General Manager

-Front Desk Supervisor

-Executive Housekeeper

-Head of Maintenance

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the

job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to perform critical analysis.
• Ability to manage extensive amounts of information and provides constructive feedback/direction.
• Extensive knowledge of hotel operations, sales & marketing, human resources and hotel financial processes and analysis.
• Excellent written skills sufficient to produce communications that properly reflects the Hilton image.
• Excellent oral communication and presentation skills
• Considerable ability to listen effectively.
• Ability to work effectively both independently and as a team.
• Ability to delegate manages and organizes projects and establishes priorities consistent with company objectives.
• Ability to effectively deal with owners, customers and team members, some of whom will require high levels of patience, tact and diplomacy.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints
• Ability to effectively lead team of professionals.

QUALIFYING STANDARDS

EDUCATION

Four-year college degree preferred.

EXPERIENCE

• Requires substantial and successful track record in hotel operations
• Leadership experience; preferably 5 years or more.
• Hotel general management experience preferred.
• Proven track record of successes in achieving revenue and service objectives.
• Proven ability to recruit, motivate and train a team of professionals.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jasper, IN 47546: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $50,000