Contents Pricing Director
Job Posting for Contents Pricing Director at Hancock Claims Consultants
HANCOCK CLAIMS CONSULTANTS:
Why Hancock?
- We are a professional organization that offers competitive pay, an environment to broaden your knowledge and opportunities to cultivate partnerships in a diverse work force.
- We are looking for candidates who want to work for a growing company that needs employees who are driven to maximize their potential every day.
Benefits:
This is an Exempt/Salaried position. Competitive compensation and Benefits package which includes:
- Medical, Dental, Vision (company covers 100% of Employee Only premium for Dental and Vision)
- Company paid life insurance (company covers 100% of Employee Only premium)
- Long Term Disability (company covers 100% of Employee Only premium.)
- Matching 401(k) plan (Maximum company contribution is 4%)
- Bonus Potential
- Paid Time Off & Holidays
- Corporate Office Gym Facility with Personal Trainer at no cost
POSITION PURPOSE:
This position performs oversight and management of all Onsite contents activities as well as monitors quality outcomes, management of 1099 field resources and resource review. Responsibilities include daily communications with internal and field staff, sets up follow up tasks, interacts with staff and field resources relating to administrative and work assignment activity. Candidate would supervise 1 to 20 other internal personnel that would also be handling contents services functions and work requirements. Candidate would be required to interact and manage outside vendors that are involved in the various processes for the Onsite Contents Services. Candidate performs work remotely and would require periodic travel to the Alpharetta, GA office location. Ability to support services across the continental US for clients and customers in all the time zones. Nights, weekends when workload increases.
ESSENTIAL FUNCTIONS:
- Manage 1099 field staff
- Identify and assist with the setup of new resources in the field as required
- Ability to provide guidance and training on Xactimate applications that are used in the contents processes
- Coordinate with other Hancock regions who manage personnel from time to time on resource management
- Follow up communications and interaction with clients on specific tasks and outcomes
- Review and follow up on a variety of administrative tasks based on various business reports
- Compile and provide various business reports to management to track results and outcomes.
- Performs other related duties as assigned - the above is not to be considered a list of responsibilities, duties and skills required for this position.
- Fluent in Xactimate application and the Contents segment of the Xact suite of applications
- Strong oral and written communication skills
- Ability to learn and apply various company software systems
- Excellent customer service skills
- Strong interpersonal skills including empathy to work with homeowners
- Strong organizational and negotiating skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Relationship development skills in the area of vendor management, sales, or customer service
- Excellent geographical knowledge
- Excellent social media skills
- Strong interpersonal skills including empathy to work with homeowners
- Bachelor’s degree in marketing, journalism, communication, or a related business field required
- Minimum three (3) years of related experience in insurance industry and specifically, contents claims processes and handling
*** We are an E-Verify Employer ***
Join the Winning Team at Hancock
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Salary.com Estimation for Contents Pricing Director in Alpharetta, GA
$127,599 to $219,488
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