What are the responsibilities and job description for the Clinical Resident position at Hanger, Inc.?
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
As a Resident, you remain steadfast in your integrity and dedicated to learning and improving the lives of the patients you serve. We recognize that in doing so you not only impact the lives of those you treat but of their families, friends, and communities as well as positively representing the O&P profession. Embarking on a career with Hanger not only allows you to begin in this endeavor but elevates you as a champion of the orthotic and prosthetic market by providing superior patient care, outcomes, service and value in a collaborative environment. Advance your career by leveraging professional clinical expertise, established clinical practice guidelines, innovative technologies, specialized training & continuing education, RAC audit resources, and back office support at one of our more than 700 clinics nationwide. At Hanger, we fulfill your current residency educational requirements but also offer a potential career path to meet your changing aspirations as you continue your professional journey for years to come.
Our patients are our focus and are the heart of everything we do. As a Resident, you will receive exceptional training to prepare you for a life long career in Orthotics & Prosthetics. Under supervision, direct progressing to indirect, you will provide comprehensive prosthetic and orthotic care with the highest level of customer service. This includes assessing patients, formulating & implementing treatment plans, following-up with your patients and participating in practice management.
You will enjoy the ability of combining your unique blend of clinical and technical skills to evaluate patients, custom design, fabricate and fit prostheses and/or orthoses to deliver exceptional outcomes for the patients you serve. You will collaborate with other members of the rehabilitation team and innovate utilizing the latest technology as we all strive to empower human potential together.
The Clinician Resident is bound by the prevailing residency rules, regulations and standards set forth by NCOPE as well as the Code of Professional Responsibility from the American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC).
Your Impact
Depending on the operational requirements, size of the Hanger Clinic and laws imposed by state and/or local governments, this position may include some or all of the functions listed below:
- Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic or orthotic services; recommend treatment options to physicians when necessary.
- Examine and evaluate patient's needs in relation to disease and functional loss.
- Formulate design of prostheses/orthoses.
- Select materials/componentry, take cast/measurements, model rectifications/layouts, taking into account new techniques and materials.
- Perform fittings, including static and dynamic alignments.
- Evaluate prosthetic/orthotic device on patient and adjust to assure fit, function, medical efficacy, and quality of work.
- Instruct patient in use of prosthesis/orthosis.
- Identify and reconcile issues/problems to ensure patient satisfaction with device(s) provided.
- Provide follow-up with patients and physicians.
- Provide detailed clinical notes to patient records that support medical necessity.
- Provide information to administrative staff to conduct reimbursement activities.
- Provide in-service training to physicians and allied health care professionals.
- Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance.
- Adhere to all safety regulations; compliance with Medicare, HIPAA and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
- Available to participate in on-call if applicable.
- Provide assistance to other clinical staff.
- Perform other duties or special projects as assigned.
Supervision Received:
Supervision is to be provided by local NCOPE accredited residency director, residency mentor(s) and Hanger Clinic clinical staff as determined by residency director. Normally receives detailed instructions on all work.
Minimum Qualifications
- Minimum of a Bachelor's degree or post-graduate Certificate in Orthotics and/or Prosthetics from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited college or university is required.
- Must have or be eligible to obtain a valid driver's license and driving record within the standards outlined in Hanger's Motor Vehicle Safety Policy and Procedures.
- Preferred: Master’s degree and post-graduate Certificate in Orthotics and/or Prosthetics from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited college or university.
Additional Success Factors
Personal Qualities
- Comprehensive understanding of the principles of biomechanics, pathomechanics, gait analysis, kinesiology, anatomy and physiology.
- Understanding of componentry and its suitability and reliability for specific uses.
- Comprehensive understanding of medical terminology.
- Comprehensive understanding of anatomy, physiology, biomechanics and kinesiology.
- Proficient computer skills including Window based office technologies and email.
- Effective communication skills.
- Ability to instruct non-clinical personnel and customers on objectives of patient care services.
- Active listening, reading and comprehension skills for analyzing reports, charts and correspondence.
- Ability to assess patient condition and advise mentors on treatment options.
- Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients.
- Ability to work effectively as a team member.
- Effective organizational, time management and planning skills.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Physical Abilities
- Ability to lift patients using biomedical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting fifty (50) pounds of weight alone.
- Ability to walk, bend, stand and reach constantly during a work day.
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
- Ability to speak and hear sufficiently to understand and give directions.
- Ability to push wheeled equipment throughout the facility.
- Fine motor skills adequate for scheduling and preparing patients, equipment and supplies for treatment.
- Ability to participate in sustained activities for many hours in duration in accordance with state labor laws.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.