What are the responsibilities and job description for the Orthotic Fitter position at Hanger Inc.?
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
In this role, you will have the opportunity to assist patients with medical braces, prosthetic limbs, arch supports, and other orthotic devices. This is a physical, patient-facing role and knowledge of kinesiology. The ideal candidate will have a background in physical therapy, kinesiology, casting tech work, or orthopedics.
Your Impact
- Collaborate with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services
- Examine and evaluate patient's needs in relation to disease and functional loss.
- Perform fitting, and execute minor modifications as necessary.
- Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
- Instruct patient in use of orthopedic device.
- Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
- Follow up with patients and physicians.
- Provide in-service training to physicians and allied health care professionals.
- Provide detailed clinical notes to patient records.
- Assist other clinical staff.
- Provide information to administrative staff to conduct reimbursement activities.
- Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
Minimum Qualifications
- High school diploma or GED required. Associate degree preferred.
- Minimum of six months experience in providing customer service in the following settings; sports rehab, fitness, healthcare, and medical office or retail. OR current certification as a Certified Fitter of Orthotics (i.e., American Board Certified (ABC)) or board eligible for certification
- Prefer 2 years successful experience providing orthotic services under the supervision of a certified clinician.
In an effort to maintain our highest level of customer service to our patients, no phone calls or walk-ins from prospective candidates, recruiters, staffing agencies or contractors will be accepted by the hiring Hanger Clinic. All inquiries will be directed to Human Resources.
Additional Success Factors
Demonstrated ability to effectively fit and deliver non-custom orthotic devices such as; cervical orthoses not requiring more than minor modification; pressure gradient host; trusses; non-complex prefabricated spinal orthoses and prefabricated orthoses of upper and lower extremities (excluding those used in treatment of bone fractures).
Thorough understanding of medical terminology.
Effective communication skills for accurate, concise, and organized oral and written presentation and reports to patient and staff.
Ability to instruct clinical and non-clinical personnel and customers on objectives of patient care services.
Active listening, reading and comprehension skills for analyzing reports, charts and correspondence.
Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients.
Ability to work effectively as a team member.
Effective organizational, time management and planning skills.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
