FT Pharmacy Technician

Hannaford
Gardiner, ME Full Time
POSTED ON 8/4/2023 CLOSED ON 12/19/2023

What are the responsibilities and job description for the FT Pharmacy Technician position at Hannaford?

Qualifications:

  • Obtain and maintain current state license as required.
  • Excellent communication and customer service skills.
  • Strong keyboard skills and a demonstrated ability to learn new software

applications.

  • Effective time management skills and sense of urgency.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements

of the job.

  • Effective interpersonal skills and a desire to work in a team environment.
  • Excellent problem-solving skills and attention to detail.
  • Ability to multi-task in a stressful environment.
  • Open schedule availability, including nights, weekends, and holidays.
  • Must be able to work with minimal supervision to prioritize multiple minor projects

while maintaining customer focus.

  • High levels of integrity, professionalism, and confidentiality.
  • Promote and participate in initiatives to grow the pharmacy business as required.

Essential Job Functions:

1. Support and work with all pharmacy staff to achieve outstanding pharmaceutical care and

business outcomes.

2. Actively assist the pharmacist, under their direct supervision, with the filling of new, refill

and transfer prescriptions in accordance with current laws, ethical standards, and

company policies.

3. Maintain confidentiality of customer and company information.

4. Thoroughly understand and operate the pharmacy register, computer software and

voice messaging system.

5. Maintain an atmosphere of enthusiastic customer focus both in person and on the

telephone.

6. Assist in maintenance of third-party prescription information and resolution of rejected

claims.

7. Initiate prescription renewal requests to prescribers via telephone call or fax where

applicableby law.

8. Understand and participate in pharmacy inventory control procedures, including

special requirements forcontrolled substances.

9. Receive and obtain information needed on written prescriptions or telephoned refill

requests from customers where applicable by law.

10. Complete customer purchases in accordance with established store procedures, including

verifying customer’s name, date of birth, address and expected quantity ofprescriptions at

time of pickup.

11. Relay specific communications between the customer, fellow technicians, and

pharmacists to maintain solid communication within the department.

12. Successfully apply training to everyday pharmacy practice.

13. Must be able to meet physical requirements of the position, with or without reasonable

accommodations.

14.Serve as role model for customer service and company standard practices.

Duties and Responsibilities:

1. Greet all customers and provide them with prompt and courteous service and assistance.

2. Help pharmacists prepare prescriptions with accurate data entry, retrieving

counting or pouring medications and labeling products.

3. Ensure customers receive all their prescriptions in a timely manner.

4. Maintain pharmacy records as required in accordance with Standard Practice and by law.

5. Help customers find over the counter items.

6. Follow and adhere to attendance and paid time off policies.

7. Understand and adhere to state specific and federal laws and regulations.

8. Assist pharmacist in maintaining pharmacy inventory, including ordering and

retuning product, stocking shelves, and proper separation and return of outdated

product.

9. Share in responsibility for department maintenance and cleanliness by maintaining the

quality of department’s appearance and presentation.

10. Maintain and assist with ordering pharmacy department supplies (e.g., bottles, bags,

labels, staples, etc.).

11. Observe, adhere, and understand all company policies and Company Standard Practices.

12. Always maintain a neat, well-groomed personal appearance and comply with

company personal appearance and pharmacy dress code policies.

13. Support company safety standards. Communicate any need for equipment repairs, or

maintenance work needed. Keep work area free of debris and safety hazards.

14. Treat all co-workers with fairness, dignity, and respect.

15. Foster a positive and enthusiastic environment to retain associates and customers.

16. Perform all other duties as assigned.

Physical Requirements:

1. Stand 100% of the shift with occasional walking short distances.

2. Use of computer, pharmacy filling equipment and register 90% of time.

3. Use hands to frequently/continuously handle a variety of sizes of containers then

manipulate individual pills/capsules and the equipment used to count them.

4. Clerical accuracy skills and mathematical skills including the ability to operate cash

register.

5. Ability to use office supplies, communication devices, and computer systems frequently.

6. Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the

waist level and at or above shoulder level.

7. Bend at the knees and waist repetitively throughout the workday.

8. Have sufficient visual acuity and audio capability to process prescriptions and service

customers

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Parental leave
  • Pet insurance
  • Prescription drug insurance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Application Question(s):

  • Best Contact Information:

Experience:

  • Pharmacy technician experience: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Data entry: 1 year (Preferred)

Work Location: In person

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