What are the responsibilities and job description for the Cashier / Stocker position at Hansens IGA?
Job Summary:
Maintain Hansen's IGA “hometown proud” image by providing excellent customer service while accurately completing transactions on a register and bagging customers groceries correctly. Responsible for service counter functions such as lottery, cigarettes and movies. Responsible for stocking and cleaning.
Supervision:
Reports directly to shift manager, assistant manager or store manager.
Qualifications:
18 years of age or older
Must be accurate and detail-oriented
Able to lift 20 pounds regularly and 30 pounds occasionally
Positive, friendly and team oriented
Able to multitask and work in fast paced environment
Stand for the extent of a shift
Essential Job Functions:
Provide excellent customer service by being friendly, courteous and greeting customers
Help customers find merchandise and answer customer’s questions
Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
Follow procedures regarding the sale or alcohol and cigarettes
Handle grocery items properly and use correct methods of bagging
Provide excellent customer service by being friendly, courteous and greeting customers
Help customers find merchandise and answer customer’s questions
Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
Handle grocery items properly and use correct methods of bagging
Handle customer concerns and complaints
Complete any additional duties as they are assigned
Use proper phone etiquette when using the intercom
Use proper phone etiquette when answering the phone and using the intercom
Stock and face shelves when needed
Clean counter and register area as needed. Including but not limited to: sweep, dust, clean belts/lane, etc.
Complete any additional duties as they are assigned
