What are the responsibilities and job description for the Home Care Scheduler/Office Personnel position at Happier At Home Care, LLC?
Job Summary We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent client care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Responsibilities
- Coordinate internal and external staffing needs
- Assign clients to the appropriate caregivers
- Use cloud-based scheduling software-Wellsky
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
Qualifications
- High school diploma or GED
- Previous experience as a Home Care Scheduler 2 plus years
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs such as Wellsky
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
- Medical terminology: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
Ability to Commute:
- Pipersville, PA 18947 (Required)
Ability to Relocate:
- Pipersville, PA 18947: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
