Supervisor

Whether you are a shift leader at a quick service restaurant looking for professional growth or have supervising experience in another field, Happy Daz Restaurants has an opportunity for you! Happy Daz on Cable Rd. in Lima is seeking hourly supervisors that are committed to customer service and have a passion for leading others.

Supervisor

Responsibilities will include but, may not be limited to:

• Supporting the management team in a supervisory capacity by filling opening and closing shifts and performing management-level functions:
• Supporting crew members at the POS
• Supporting as needed in all positions throughout the restaurant
• Making contact with dine-in, and drive-thru guests
• Prioritizing drive time, direct labor, waste control
• Coaching crew as needed on attendance, uniforms, prep, portioning, product rotation, date labelling, and cleaning and sanitation
• Handling guest complaints using GRACE to provide a quality customer experience
• Participating in scheduled store meetings upon request
• Leading the team through example by upholding company policies, service standards, and health department regulations
• Assisting the management team with training and cross-training processes, following up regularly with trainers and trainees to promote consistency and cohesion
• Providing insight into employee performance to assist the management team with employee evaluations
• Using positive reinforcement with team members and expressing gratitude regularly to boost store morale
• Offering constructive feedback to staff members in the form of first-level disciplinary action; reserving write-ups and progressive discipline for the managers
• Promoting successful store communication through regular use of company email, shift recaps, Hot Schedules messages, and posted notices

Requirements:

• Must be 18 years old
• 1-2 years minimum customer service experience, cross-training preferred
• Must have open availability and be willing to work a changing schedule
• Record of exceptional attendance, reliability, and scheduling flexibility
• Attention to detail and desire to lead others by example
• Ability to communicate effectively with hourly team members and managers

Work Environment:

• The position is part to full-time, hourly
• The position will report to the General Manager

What We Offer:

• Competitive wages and opportunities for advancement
• Affordable Health, Vision, Dental, and Short-term disability insurance to full-time employees
• 401-K retirement savings plan with up to 4% company match
• A comprehensive paid time off package
• Flexible scheduling
• Weekly pay
• Great hours with no late nights
• Fun, family-friendly work environment

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lima, OH 45805: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising: 1 year (Required)

Work Location: One location

Salary : $15 - $17