What are the responsibilities and job description for the Promotional Brand Ambassador position at Happy Fox Co?
Join our team as a Promotional Brand Ambassador where your main goal is to champion affordable, efficient, and rapid services on behalf of our clients, reaching out to both new and existing residential customers. Your role will involve nurturing strong customer relationships, delivering outstanding customer support, conducting detailed product presentations, and ensuring seamless communication at every stage, from enrollment to installation.
Key Responsibilities:
- Stay informed about our products and promotional campaigns to provide customers with the most relevant deals.
- Cultivate customer relationships to understand their telecommunication needs and seize sales opportunities.
- Guide each customer through the sales process with personalized, full-service customer care.
- Communicate professionally and warmly to encourage customers to reach out with their questions and concerns.
- Employ innovative techniques to promote our partner's services, both retaining existing clients and attracting new ones.
- Exemplify our company's mission and culture by demonstrating initiative and going above and beyond for colleagues, clients, and higher-level account management.
- Participate in training sessions with executive-level account managers, with opportunities for advancement.
Qualifications:
- 1-2 years of experience in customer service, community-facing roles, or sales-focused positions.
- Proficiency in public speaking and clear, confident communication.
- Tech-savvy with a passion for technology and a quick grasp of new tools and concepts.
- Strong problem-solving skills, adaptability to diverse customer bases, and ability to think on your feet.
- Proactive and driven mindset with a willingness to learn new skills.
- Passion for direct customer interactions and commitment to maintaining high service standards, compliance, and integrity.
Benefits:
- Opportunities for career growth within the sales department.
- Ongoing training and professional development.
- Supportive and collaborative work environment.
We are an equal opportunity employer committed to fostering diversity and inclusivity within our team. Candidates from all backgrounds are encouraged to apply. We will be in touch regarding your application, but please feel free to notify us if you're no longer interested in the position at any time.
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Compensation package:
- Bonus opportunities
Payment frequency:
- Paid weekly
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Ability to Relocate:
- Norwood, OH: Relocate before starting work (Required)
Work Location: In person
Salary : $25