Amazon Manager

Happy Mammoth is a fast-growing natural food tech business selling across the United States, Australia and Europe. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.

We are searching for an experienced Amazon Manager who will be instrumental in establishing and growing our presence on the Amazon platform. This role involves creating and executing a comprehensive launch strategy, developing engaging product listings, and implementing effective marketing campaigns to drive initial and sustained success. We are looking for a self-starter with a proven track record of successfully launching and managing Amazon stores.

Key Responsibilities:

• Amazon Store Management: Oversee the day-to-day operations of our Amazon store, including product listings, pricing, and inventory management.
• Amazon Advertising: Develop and execute Amazon advertising campaigns to increase product visibility and drive sales.
• Product Listings: Create and optimize product listings, ensuring accuracy, appealing content, and compliance with Amazon's guidelines.
• Competitive Analysis: Monitor competitor activity on Amazon, identify market trends, and adjust strategies accordingly.
• Inventory Control: Manage inventory levels to ensure product availability and prevent overstock or stockouts.
• Customer Service: Respond to customer inquiries and reviews, addressing issues promptly to maintain a high level of customer satisfaction.
• Performance Metrics: Track and analyze key performance indicators (KPIs) such as sales, conversion rates, and ROI for advertising campaigns.
• Amazon SEO: Implement search engine optimization strategies for Amazon to improve product discoverability and search rankings.
• Compliance: Ensure adherence to Amazon's policies, rules, and regulations to avoid account suspension or penalties.
• Reporting: Generate regular reports on Amazon sales and provide insights to guide decision-making and strategy development.

Qualifications:

• At least 3 years proven experience in e-commerce, specifically on Amazon, with a strong track record of driving sales and optimizing product listings.
• Deep understanding of Amazon's Seller Central and Vendor Central platforms, including advertising tools.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication skills and a customer-centric approach to managing Amazon customer interactions.
• Knowledge of e-commerce best practices, Amazon policies, and trends.
• Proficiency in using e-commerce analytics and reporting tools.
• Ability to work collaboratively with cross-functional teams, including marketing, logistics, and customer service.