Revenue Enablement Manager
Job Posting for Revenue Enablement Manager at Happy Returns
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: WHAT IS HAPPY RETURNS? Forward-thinking brands like Revolve, Everlane, and Rothy’s partner with Happy Returns to make returns beautiful for shoppers, brands, and the planet. Happy Returns is: Loved and adored by shoppers—95% would recommend us to friends! Based in Los Angeles, CA Backed by top investors like PayPal Ventures, Upfront Ventures, and USVP Come help us shape the future of retail! HELP SHOPPERS, RETAILERS, AND THE PLANET We’re not solving a small problem, and we’re not addressing a small market. We’re going after returns—the part of the online purchase experience shoppers say they hate most. Our customers use Happy Returns’ returns software and reverse logistics to reduce costs, retain revenue, and make their supply chains sustainable—while acquiring and keeping loyal shoppers. DO THE BEST WORK OF YOUR LIFE At Happy Returns, you’ll have a substantial impact. We solve challenging problems, work well as a team, and get great support and development from management.
Job Description:
- Responsibilities of this role include being a strategic business partner to the GTM Team. Participate in annual planning, account segmentation, forecasting, pipeline management, compensation support, sales onboarding and enablement, sales process optimization, sales tool and process training, and sales reporting.
- This person, in partnership with the Happy Returns Head of Sales Operations, will be responsible for the overall productivity and effectiveness of the Happy Returns Sales team and for the successful operational support of strategic Sales objectives and priorities
- Foster strong and effective partnerships with the Happy Returns Sales team, the GTM leaders, and our many various stakeholders including, Marketing, Retail Success, Onboarding, and Finance
- Partner with Sales management to oversee day-to-day process execution and adherence to policies. Identify problems and make process improvements.
- Maintain sales forecasting, planning, and other sales processes
- Proactively monitor and strive to maintain high levels of data quality, accuracy, and consistency
- Coordinate with cross-functional teams on sales GTM process
- Provide overall support and coordination for Happy Returns Sales Operations team inquiries, ad-hoc requests, and projects
- Plan and execute the tactical elements of Sales to develop best practices and continuously improve effectiveness: sales model/processes/methodologies, competencies, productivity metrics, quota planning, compensation plan design, coverage model, territory design, lead generation management, departmental communications
Qualifications:
- Bachelor's degree from an accredited university
- 3-5 years of related Sales Operations experience
- Strong analytical mindset combined with the ability to analyze data and reports with solid Excel-based data analysis and modeling skills
- Strong cross-functional leadership capabilities, including success working in a matrixed organization
- Requires an excellent understanding of standard business practices related to Sales Operations processes and systems, including sales cycle, salesforce.com, reporting, forecasting, territory management, sales quotas, planning, compensation, onboarding, etc.
- Clear, strategic thinker with vision and the ability to execute on priorities
- Ability to effectively work under pressure and to meet challenging targets
- Strong communication, presentation, and negotiation skills
- Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple functions
- Ability to identify and pursue new improvement opportunities in line with business plans
- Strong project management skills
- Ability to quickly adjust to changing business priorities
- Proficient in MS Excel, PowerPoint
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
Click Here to learn more about our culture and community.
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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