What are the responsibilities and job description for the Scheduler position at HARBIN LUMBER COMPANY INC?
Job Details
Description
General Function: It is the responsibility of each employee of the Company to understand and promote the
Company Mission Statement and Statement of Values while adhering to the Company Code of Conduct. The
primary responsibility of this position is to manage all aspects of scheduling production and shipping for our
customers and the truss plant.
Specific Duties and Responsibilities:
- Speak with customers over the phone in order to schedule, remind and follow up
- Create and maintain production schedule for all shifts
- Email reminders to customers when appropriate
- Complete and file documentation
- Resolve schedule conflicts for production and shipping quickly and courteously
- Produce and process schedules and reports as they are requested by management and customers
- Work as part of a team with production and shipping staff, management and customers to resolve and
prevent issues
- Handling telephone and email inquiries promptly and friendly
- Maintain a clean, orderly and safe work area
- Complying with all aspects of the Company safety policy
General: As Harbin Lumber Company, Inc. is a group of locations, each working individually and as a team,
the Estimator must be a team player and must develop positive working relationships with all Company employees.
Working Conditions: Office assigned is in a good environment.
General Information: This job description is not intended to be all inclusive; there will be other duties assigned
as other employee workloads, sales volumes or circumstances require. This job description is subject to change
at any time.
Requirements
Experience: One year of experience as a scheduler in the building materials industry or office is preferred.
Education: High school diploma required; additional education in an applicable area is preferred.
Skills, Knowledge & Abilities: Scheduler must be a good communicator, be able to perform under pressure,
possess strong computer, math and people skills, be organized and detail oriented.
Physical Requirements: Light to moderate, office-type lifting is required.