What are the responsibilities and job description for the Shift Leader position at Hardee's?
Shift Leader
JOB DESCRIPTION
The Shift Leader assists the General Manager with management activities and duties. The Shift Leader works with the GM to ensure all activities are consistent with and support Hardees Policies/Procedures. The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meet expectations in all areas of their job description. Must be a minimum of 18 years of age.
ESSENTIAL FUNCTIONS
- Takes necessary action to ensure all Guests receive “SUPERSTAR Service”;
- Effectively completes the restaurant Quality Assurance checklists to monitor and correct all aspects of the restaurant’s operation
- Consistently enforces and maintain all Quality, Service and Cleanliness standards.
- Monitors and maintains proper staffing level and labor costs..
- Create a friendly atmosphere for employees and Guests.
- Effectively train Crew Members.
- Role model and set a positive example for the entire team
.
JOB REQUIREMENTS
- Must have prior restaurant/leadership experience
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
Benefits:
- Vacation
- Sick Pay
- Holiday Pay (time and a half / subject to stipulations)
- Medical
- Drug-Free Workplace
- Promotion From Within
- Flexible Hours
- Discounted Meals
Qualifications:
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