What are the responsibilities and job description for the Community Health Worker position at HarmonyCares?
Overview
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Quarterly Bonuses – up to $5,000 per year!
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional Licensure, and Certification Reimbursement
- Paid Time Off, Federal Holidays, and Volunteer Time Off
- Paid Orientation and Training
- Day Time Hours (no holidays/weekends)
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
Responsibilities
The Community Health Worker (CHW) works collaboratively with care team to implement a person-centered plan of care, which helps families navigate access to community services and resources and assessing ways to overcome barriers that affect patient's health. As a Community Health Worker you will:
Essential Duties and Responsibilities
- Assist patients in identifying and navigating to and through various health and social resources that will help patients achieve health outcomes
- Work as part of a collaborative care team to achieve optimal quality and patient experience outcomes
- Provide home visits to at-risk patients and families for evaluation of needs in an effort to provide direction of care for desired care outcomes
- Report specific health and social information as part of the interdisciplinary care team
- Address identified barriers to care that led patients to the utilization of ED rather than their VPA provider
- Encourage high risk patients or utilizers to engage with their VPA provider before utilizing the acute care setting
- Develop an action plan with the Outreach Coordinator to assist with outreach and engaging new patients for in-home primary care services
- Work with the Outreach Coordinators to schedule an in-home visit with an VPA provider
- Perform an initial assessment with newly engagement patients
- Document all outreach attempts, correspondence, and face to face visit with the family or patient
- Perform other duties as assigned
Qualifications
Required Knowledge, Skills and Experience
- High school diploma or equivalent
- Community Health Worker Certification; state specific
- Experience working with community agencies providing services encompassing the basic competency areas of health care (community resources, communication skills, individual and family advocacy)
- Familiarity with the resources available within the community
- Self-directed with excellent problem solving skills
- Must be well-organized, detail-oriented, and have the ability to multi-task in a demanding and constantly changing environment
- Strong interpersonal communication skills and the ability to communicate easily with others, including demonstrating active listening skills
- An ability to gain respect and build rapport with community members
- Demonstrate flexibility in addressing changing community needs and program environment
- Ability to travel within assigned geographic area up to 80% of the time
- Valid driver’s license and automobile insurance required
Preferred Knowledge, Skills and Experience
- Residency within local community
- Proficiency with EMR and Population Health software/applications
- Experience in community work, education, or health care
Salary : $5,000
